Service Desk Analyst
Port Authority of New South Wales
Port Authority of New South Wales is seeking a Senior IT Service Desk Analyst based in Newcastle. You will provide level 1 and 2 IT/OT support, acting as a key escalation point to improve service reliability and user experience for port operations. You will manage ITSM tickets in ServiceNow, assist with provisioning, and support desktop environments including M365, AD and Intune. A tertiary IT qualification and relevant vendor certifications are desirable. #J-18808-Ljbffr
Vacancy posted 5 days ago
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