Medical Assistant Lead

Medical Assistant Lead

The Medical Assistant Lead is responsible for performing a variety of duties in the medical practice. As a Medical Assistant Lead, you will be responsible for both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. You will provide information to patients so they may fully utilize and benefit from the clinical service.

Role Responsibilities:

• Processes incoming and outgoing calls/messages in a professional manner.
• Performs patient intake, obtains necessary patient information to file and update patient records.
• Ensures consents are reviewed and completed by clinician.
• Performs pre-encounter prep prior to patients visit, including identifying open care gaps.
• Supports and demonstrates effective and professional communication with patients, family members, visitors, and colleagues.
• Gathers patient data through interview and observation.
• Assists the clinician during medical treatments, examinations, and procedures.
• Prepares patients for examination, performs and documents vital signs, and records patients' health history and medication reconciliation.
• With arranging laboratory and/or other ancillary testing.
• Performs duties and skills consistent with a trained certified medical assistant/registered medical assistant/nurse.
• Prepares and sanitizes equipment, examination rooms and instruments.
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
• Embraces and participates in quality initiatives, goal attainment, and collaborates on clinical process improvement activities.
• Provides routine treatments and administers approved medication per clinician order within scope.
• Documents patient data, treatments, procedures, and patient education per organizational policies.
• Assists the clinician by acting as a liaison on behalf of the patient to schedule appointments; provides patient with scheduling information to obtain testing, and/or clinician consultation.
• Maintains compliance with all policies and procedures.
• Demonstrates competency in specific tasks and skills as defined annually. Other duties as assigned.

Required Qualifications:

• Active and unrestricted CMA or RMA.
• CPR/BLS Healthcare Provider Certification within 90 days of employment.
• 5+ years of experience working within a healthcare setting.

Preferred Qualifications:

• IV Certification

Annual Requirements for Medical Assistant Lead:

• Must maintain current license, certification, or registration.
• Must complete required CEUs for licensure/certification.
• Must maintain current BLS certification.
• EMR and Clinical competencies completed and signed as assigned.
• Precept students and new employees.
• Participate in annual clinical checkoffs for new and annual trainings.
• Help to revise and implement two clinical workflows or procedures.
• Must complete at least 4 educational sessions.
• Must complete 24 CEUs annually.
• Help to revise and implement 2 clinical workflow procedures using current Evidence Based Practice literature or research

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours: 40

Pay Range: $48,300 - $65,900 per year

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.