Financial Aid Office Assistant

Terms and Hours Spring and summer semesters; approx. 5-12 hrs/wk Job Category Job Category Student Employment Hourly Wage Hourly Wage Portland Metro Minimum Wage ($16.80) Job Summary This position assists the Financial Aid front office with various customer service and office tasks. This position ranges from 5-12 hours/week during school semesters, depending on class schedule. Core Duties Front desk customer service to current and prospective students and their families, as well as faculty and staff Multi-task while answering phones and emails Accurately convey messages to financial aid counselors and schedule appointments as needed using Outlook calendars Perform routine office duties when asked, such as sorting mail, data entry, filing, compiling mailings, cleaning and organizing workspaces Database entry and retrieval Scan paper documents to digital documents using software applications Work independently, remaining on task with minimal supervision Other relevant duties as assigned Minimum Qualifications Willing to learn financial aid policies and procedures Communicate well, verbally and in writing, with special attention to phone and email etiquette Maintain a high level of confidentiality and professionalism Able to follow directions and pay close attention to detail Outgoing and positive attitude while talking with students and parents in a professional manner Computer experience with internet, email, Word, and Excel Must be able to lift at least 25 lbs. Commit to 5+ hours per week for spring 27’ semester Availability to work summer shifts Preferred Qualifications Able to navigate confidential and sensitive information Physical Requirements Posting Number Posting Number SE1146-2023 Number of Vacancies Estimated Start Date 11/02/2026 Open Date Open Date 10/16/2026 Close Date Close Date 12/04/2026 Supplemental Questions Required fields are indicated with an asterisk (*). Required Documents Resume Cover Letter Optional Documents Contact University of Portland 5000 N. Willamette Blvd Portland, Oregon 97203-5798 View phone number on click.appcast.io View email address on click.appcast.io #J-18808-Ljbffr University of Portland