Receptionist

We are hiring Receptionist for one of our clients in Scotch Plains, NJ.

Job Description:

• Answer and route incoming telephone calls in a professional and courteous manner.
• Provide general information to students, faculty, staff, and the public.
• Take and relay accurate messages to appropriate departments or personnel.
• Maintain detailed daily call logs and records of incoming inquiries.
• Monitor communication center phones and ensure timely response to calls.
• Assist with tracking and documenting call volume and common inquiries.
• Respond to routine questions regarding college offices, hours, and services.
• Escalate urgent or sensitive calls to appropriate staff members.
• Perform basic clerical and administrative support duties as needed.
• Maintain confidentiality of student and institutional information.
• Provide excellent customer service in a fast-paced environment.

Skills Requirement:

• Prior receptionist, call center, or customer service experience preferred.
• Ability to multitask and maintain accuracy while handling high call volumes
• Prior receptionist, call center, or customer service experience preferred.
• Strong verbal communication and organizational skills.
• Ability to multitask and maintain accuracy while handling high call volumes.
• Proficiency with Microsoft Office and basic computer systems.
• Professional demeanor and reliability required.
• Conex Ed., Cisco phones,
• Microsoft

Education, and/or experience:

• H.S. or above, experience answering phones in a fast Paced environment.

Work hours:

• 8AM to 5:15PM M-Th (Friday college closed)
• lunch period (Unpaid): hour.

Additional Information:

• Work from Office or Remote: On campus

About Us:

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.