Overnight Technical Support Specialist - Remote
RXinsider
DrFirst is seeking a remote overnight support specialist to provide top-tier technical assistance across the DrFirst solution suite. Use omni-channel tools to resolve inquiries, troubleshoot issues, and ensure customer satisfaction while contributing to KPI targets. You will handle tickets, chats, and calls, escalate where needed, and mentor peers. A minimum of 2 years in customer support with Zendesk or similar CRM is required; sponsorship is not needed. #J-18808-Ljbffr
Vacancy posted 4 days ago
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