Guest Service Supervisor

$15 - $18 per hour

Dimension Hospitality, LLC

Courtyard RustonCompensation: $15.00 to $18.00 per hourYou are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.The RoleAs the Guest Service Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.What You Will Be DoingAssist in supervising front desk staff and daily operationsSupport check ins, check outs, reservations, and guest inquiriesProvide coaching and training to team membersHandle guest concerns and resolve service issues professionallyEnsure front desk procedures and brand standards are followedMaintain accurate records, logs, and shift informationCommunicate important updates to management and other departmentsAssist with cashiering, billing, and basic audit tasksWhy You Will Love It HereA positive and team-oriented environmentOpportunities for growth in front office and hotel leadershipA role where you help shape the guest experienceReady to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now. EOEQualificationsWhat Makes You YouPrevious front desk or hospitality experience requiredStrong customer service and communication skillsAbility to lead, coach, and support a teamCalm, professional, and dependableStrong problem solving and multitasking abilitiesComfortable with computers and hotel systemsFlexible to work any shifts including holidays and weekendExperience the refreshing style of our hotel near Ruston, LADiscover the imagined styles, comforts & convenience of Courtyard Ruston. Don't settle on yesterday's hotels in Ruston, LA, our newly renovated abode provides a fresh experience for your stay. Settle into brand new rooms, which provide a true home away from home. Long & restful nights are easy with deluxe bedding including thick mattresses, crisp linens & mountains of plush pillows. Unwind watching our Smart TVs with premium channels & streaming capabilities in every room. Stay connected with free high-speed Wi-Fi, in every space at one of the top Ruston hotels. Stay active, in our cutting-edge fitness center, outfitted with free weights & cardio equipment, then take a dip into our shimmering outdoor pool. Indulge on unique dining experiences at our restaurant, The Bistro, which serves eclectic dinner & breakfast options accompanied by refreshing beverages. Our event space is perfect for any kind of social gathering, making us one of the best wedding venues in Ruston, LA.1309 Maxwell BoulevardRuston, LA 71270Hotel with 110 Rooms Managed By Dimension Hospitality

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Vacancy posted 3 days ago

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