Full-Time Brand Ambassador

Overview Part‑time Brand Ambassador positions at Ralph Lauren require a customer‑first mindset and a passion for delivering a personalized and inspiring shopping experience that exceeds the customer’s expectations. Success is achieved by being a team player who is curious, resourceful, and embodies inclusivity. Brand Ambassadors serve as the entry point for future Leadership roles within Ralph Lauren, allowing employees to begin writing their next great chapter. Responsibilities Motivated to drive business day to day and achieve daily, weekly, and monthly sales goals. Proactively drive business by focusing on the customer at the core of all decisions. Support company initiatives. Participate in team training to execute business results. Utilize "More Ways to Shop" to drive business results and support use of new technology. Represent the customer experience expectations in store. Deliver a consistent experience aligned to RL Brand expectations by supporting the company and store vision. Champion RL core values. Support a collaborative environment with the customer at its core. Engage in networking to start building a clientele. Provide ongoing feedback to Management on successes and opportunities. Strengthen customer connectivity by supporting alternative purchasing processes such as Gladly, Click to Zoom, JRNI, Ship to Home. Broaden customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores. Provide necessary feedback to Management on category opportunities or needs. Ensure sales floor and all store standards are met at all times. Qualifications Retail experience or similar industry experience in a complex, high‑volume or high‑profile specialty environment preferred. Ability to effectively communicate with customers and store personnel. Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work around or with chemicals, lift, climb up to 30 lbs, and climb moderately. Ability to operate the register, stand, move, and walk for multiple hours. Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekend, and may include overnight shifts and travel. Ability to build and maintain positive working relationships with customers, management, and co‑workers. #J-18808-Ljbffr