Customer Service Representative CSR

Job Description

Job Description

We are hiring 1-2 Full Time and 1-2 part-time Customer Service Representative(s).

As a Aire Serv of Space Coast Customer Service Representative(s) , you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints (rare as they are, but they will happen). Exemplifying our code of values by showing respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Service Titian experience beneficial but not required; we will properly train you with a very valuable and marketable skill to do your job.

Specific Responsibilities:

· Receive incoming calls in a professional and courteous manner

· Scheduling appointments

· Assigning daily work/calls to other team members

· Perform marketing and sales functions to sell additional work and earn business

· Complete work orders, return customer calls and respond to customer complaints

· Maintain office services by organizing office operations and procedures and preparing and reviewing purchase orders.

· Perform other duties as needed which may include cross-training in related positions, e.g; marketing

Job Requirements:

· Administrative experience preferred

· Strong written and verbal communication skills

· Detail-oriented with strong data entry skills

· Positive Attitude

· Team player who can work independently

· General computer knowledge, including Microsoft Office

· Typing skills are a plus

Full Time Position

·       Hourly Pay – $18.00-$21.00+ / per hour + Performance Bonus

·       Health Care

·       401K 

·       Earned Paid Time Off

·       Holidays Off

·       Upward mobility development and potential (i.e; Manager Positions, Marketing or Home Comfort Designer)

·       Overtime Opportunities

Part Time Position (15 – 30 Hours / Wk)

·       Hourly Pay – $16.50-$21.00+ / per hour + Performance Bonus

·       Upward mobility development

·       Full- Time Potential

·       Flexible evening and weekend opportunities

Ready to Join the Team?

We're looking for Customer Service Representatives who want more than just a job—we're looking for professionals who want a career with growth potential, strong leadership, and a company that genuinely cares about its employees' success.

We are actively interviewing for this position—apply today, and our hiring manager will be in touch! 

At Aire Serv of Space Coast, we are proud to provide trusted heating and air conditioning services to homeowners and businesses throughout the Space Coast area. Our commitment to exceptional customer service, quality workmanship, and community involvement has made us a company customers can rely on. We are a multinational company that is locally owned and operated by a retired veteran with over 30 years of service. Our performance-driven culture rewards hard work and dedication with strong earning potential, while fostering an environment built on character, respect, and genuine opportunities for career growth. We take pride in being a trusted member of the community and delivering exceptional service to those we serve. If you're looking for a new opportunity with an owner who truly cares about the success and future of his employees, we'd love to discuss how you can become part of our team.

A bit more about Aire Serve...With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

Company Description

At Aire Serv of Space Coast, we are proud to provide trusted heating and air conditioning services to homeowners and businesses throughout the Space Coast area. Our commitment to exceptional customer service, quality workmanship, and community involvement has made us a company customers can rely on. We are a multinational company that is locally owned and operated by a retired veteran with over 30 years of service. Our performance-driven culture rewards hard work and dedication with strong earning potential, while fostering an environment built on character, respect, and genuine opportunities for career growth. We take pride in being a trusted member of the community and delivering exceptional service to those we serve. If you're looking for a new opportunity with an owner who truly cares about the success and future of his employees, we'd love to discuss how you can become part of our team.\r\n\r\nA bit more about Aire Serve...With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!