Receptionist

Job Description

Job Description

We are looking for an experienced and dependable Receptionist to support daily front desk operations in Maryland. This position is ideal for someone who enjoys creating a welcoming office environment, managing visitor interactions, and handling administrative support tasks effectively. The successful candidate will serve as a key point of contact for guests and callers while helping keep the office organized and running smoothly.

Responsibilities:

• Welcome guests, clients, and vendors warmly while presenting a detail-oriented first impression of the office.

• Direct visitors to the appropriate meeting spaces, coordinate arrivals with internal staff, and help ensure meetings begin smoothly.

• Offer beverages and other basic hospitality services to visitors in conference rooms and reception areas.

• Answer incoming calls through a multi-line phone system, route inquiries accurately, and provide courteous assistance to callers.

• Accept mail, packages, and courier deliveries, then alert the appropriate team members when important items are received.

• Maintain orderly paper and digital records by assisting with filing, document organization, and routine clerical support.

• Complete data entry and other administrative tasks carefully, ensuring information is recorded accurately and on time.

• Keep the reception desk, lobby, and conference rooms neat, organized, and ready for daily business use.

• Provide flexible support for general office needs and additional administrative assignments as priorities change.

• Prior experience in a receptionist, front desk, or customer-facing administrative role.
• Ability to manage a multi-line phone system and handle inbound calls professionally.
• Strong interpersonal skills with a courteous and service-oriented approach to visitors and staff.
• Solid organizational skills with the ability to manage mail, filing, and routine office tasks efficiently.
• Accurate data entry skills and strong attention to detail in administrative work.
• Comfortable using standard office equipment and basic computer applications.
• Ability to maintain professionalism, discretion, and composure in a busy office environment.