Supervisor, Material Recovery - South San Francisco

Salvage/Recycling And E-Waste Operations Lead

Location: South San Francisco, California, 94080

Pay Range Minimum: $21.00

Position Description:

Leads and directs the team responsible for Salvage/Recycling and E-waste operations for Goodwill of the San Francisco Bay. Assists with directing all aspects of daily operations, leading the team and driving the business for both short- and long-term success.

Essential Duties and Responsibilities:

• Maintains all department operations plans to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit and revenue.
• Monitors and records product levels daily to achieve bottom line in sales budget against targets.
• Ensures payroll and operating costs are managed to budget.
• Builds and manages strong working relationships with customers and Team Members, maintaining standards of excellent customer service.
• Maintains ongoing relationships with shipping companies and salvage buyers.
• Partners with community businesses and organizations to promote the GCNA mission.
• Serves as a Goodwill ambassador to the community.
• Makes decisions on matters relating to the day-to-day operation within his/her defined work area.
• Ensures proper handling, sorting, and environmentally responsible disposal of e-waste in accordance with all local, state, and federal regulations.
• Ensures that Team Members are operating per company standards and procedures, relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. Immediately takes action and/or reports any unsafe or potential hazards.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
• Builds a high-performing team.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation
• Plays critical role in driving company culture change efforts and change management processes.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma or equivalent
• 2+ years supervisory experience or equivalent work experience, required
• One year customer service experience required
• Demonstrated ability to lead, coach, train, and motivate others
• Proficient with Microsoft Office Suite
• Ability to pass a background check where applicable for position

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Goodwill is more than a jobit is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.