Guest Service Representative

$15 - $16 per hour

Wash U Carwash

Guest Service Representative - WashU Car Wash

Location: Carol Stream, IL Schedule: Full-Time and Part-Time Opportunities Available Pay: $15-$16 per hour + commission (earning potential of $20+ per hour)

Join a Team That Keeps Customers Coming Back

At WashU Car Wash, we believe a clean car starts with an outstanding customer experience. We're looking for friendly, motivated individuals who enjoy working with people, staying active throughout the day, and being part of a supportive team.

If you thrive in a fast-paced environment and enjoy helping customers, we'd love to meet you.

What You'll Enjoy

Flexible schedules to fit your availability
Performance-based commission opportunities
Free unlimited car washes
Paid training and ongoing coaching
Career advancement opportunities as our company continues to grow

Your Impact

As a Guest Service Representative, you'll play an important role in creating a welcoming experience for every customer who visits our wash. You'll answer questions, recommend services, promote our Unlimited Wash Club, and help ensure our facility operates safely and efficiently.

Daily Responsibilities

Welcome guests with a positive, professional attitude
Educate customers on wash packages, promotions, and membership options
Recommend services that best fit each customer's needs
Enroll customers in our Unlimited Wash Club
Handle cash and credit card transactions accurately
Direct vehicles safely into the wash entrance
Monitor equipment and assist with daily operations
Keep the property clean, organized, and ready for customers
Assist teammates wherever needed to maintain smooth operations
Resolve customer concerns with patience and professionalism

What Makes You a Great Fit

We're looking for people who:

Enjoy talking with customers and building positive relationships
Have strong communication and problem-solving skills
Are dependable, motivated, and eager to learn
Can work both independently and as part of a team
Are comfortable working outdoors and staying active throughout their shift
Can lift, bend, walk, and stand for extended periods
Are available to work weekends and holidays when scheduled

Sales, retail, restaurant, hospitality, or customer service experience is a plus—but not required. We provide all the training you'll need to succeed.

About WashU

WashU Car Wash is an express exterior car wash committed to delivering exceptional service, innovative technology, and a cleaner, more convenient experience for every customer. We invest in our team members because we know great employees create loyal customers.

Whether you're looking for a flexible job while in school or a long-term career with growth opportunities, WashU offers a place where hard work is recognized and success is rewarded.

This job description is intended to describe the general responsibilities of the position and is not an exhaustive list of all duties. Responsibilities may change based on business needs.

Apply

Vacancy posted 1 day ago

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