Advanced Officer

This position will be for Holiday coverage in Idaho Falls.

Position Summary:

A Signal Advanced Dedicated Officer will conduct static security services for courtyards offices pools and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and this position the Advanced Dedicated Officer may need to train and mentor new and existing team members. All duties listed below are minimum requirements additional duties listed in the sites Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values goals and purpose. Can you exhibit our core values creating peace of mind for our clients
• Strategic Planning: Effective engagement communication planning & execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks
• Team Development: Communicate with Clients team members and management effectively and in a timely manner receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team delivering on key objectives
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets

Responsibilities:

• Will conduct deliver and lead various dedicated services that reflect the companys values expectations and consistent service in alignment with site specific instructions/post orders.
• Will write and train detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• Will report and uphold proper uniform that follows Franchise dress code and appearance standards.
• The Ability to take initiate while setting a solid foundation of examples by arriving on time for shifts meeting time commitments following dress code and standards and expectations
• Interacting with internal and external customers on site cultivating a customer centric attitude among the team driving service relationship striving to provide peace of mind.
• Ability to coach and consistently deescalate issues through communication in a professional and prompt manner.
• Consistently communicates with Dedicated Officers providing service updates training coaching development and accountability around position and company standards.
• Responsible for the care and follow-up of any Signal equipment assigned during shifts lead including radios access keys/cards and devices etc.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
• Communicate with the Branch Patrol Supervisor to receive information through Branch Supervisor Daily Scrum such as the client needs and post order updates.

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have drivers license and good driving record
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization oral and written communication skills
• Demonstrate a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

Required Experience:

Unclear Seniority