Sr. People Experience Partner

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Functional Knowledge
• Act as local delivery expert of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy.
• Manage 2-3 direct reports, providing escalation guidance and career development to them.
• In a player/coach role, support complex, multi-x accounts as the primary HR partner who will direct on-account strategy and execution of HR processes and tasks.
• Act as a thought partner for reimbursement arrangements.
• Regularly serves as Project Lead for AMR Work Dynamic projects.
• Helps lead team calls and supports presentations to vertical account directors.
• Analyze workforce data and trends to inform strategic decisions.
• Boost employee engagement and culture in partnership with PXP Lead.
• Foster an inclusive culture that celebrates diversity and promotes belonging.
• Implement programs to enhance employee engagement and satisfaction.
• Align workplace culture with JLL's values and leadership behaviors.
• Manage employee feedback channels and translate insights into actionable improvements.
• Proactively anticipate vertical- and country-wide opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions.
• Regularly supports execution of Talent Management projects within vertical.
• Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.
• Lead or participate in just-in-time projects impacting business results.
• Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team.
• Provide consultation to business stakeholders through coaching, training, and advisory support.
• Cultivate strong meaningful relationships with both employees and People Partners to build trust as their primary touchpoint “on the ground.”
• This is a hybrid role: 2+ days per week at a JLL Corporate Office, or a client site.

• This role may require up to 25-40% Travel

Qualifications and Experience:
• Bachelor's degree or equivalent experience (e.g., BS in human resources, business administration or vocational apprenticeship in a related discipline).
• Human Resources experience of 8+ years.
• PHR or SHRM certification preferred.
• Excellent interpersonal and communication skills, with the ability to influence at all levels of the organization.
• Employee Relations experience and conflict resolution.
• Experience working in a matrixed, and geographically distributed organization.
• Skilled team player who can communicate their thoughts clearly and effectively.
• Transition, expansion and/or decommission experience preferred.
• Strong financial acumen preferred.
• Past people manager experience preferred.

Skills & Competencies
Leadership
• Serve as the primary HR partner for the account, escalating and partners as necessary.
• Skilled facilitator, who can lead local and regional employee trainings and programs.
• Strong ability to influence without direct control or decision-making ownership.
• Sense of urgency and ability to prioritize.

Problem Solving
• Excellent organizational skills with a mentality geared towards creating solutions that are mindful of experiences.
• Proactively takes initiative to escalate to leadership and partner with others to solve existing or anticipated problems.

Interpersonal Skills
• Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders.
• Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers.
• An appetite for exceeding expectations and creating “wow” within the business.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

132,000.00 – 156,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Charlotte, NC, Chicago, IL

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on aiapply.co . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.