Systems Integration Specialist

OverviewAt Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS. We are looking for a Systems Integration Specialist, with deep expertise in Compulink, to join our growing team. Reporting to the Director of Systems Integration,this position is responsible for the implementation, enhancement, and support of clinical applications deployed throughout VIP.This is a remote position with some travel to meet with the practices within the company.Experience: NG, Compulink, patient engagement systems is requiredResponsibilitiesWhat You Will Do:Implement, enhance and support clinical applicationsAssist with the creation of standard departmental processes to meet operational goalsAdhere to IS project management standards and appropriately see projects through the project life cycleAnalyze workflow to determine system enhancement needs and changesWork with leadership, Optical team members, and other applicable departments to prioritize system enhancementsLead testing and implementation of enhancementsSupport existing and new system features on training, go-live, and enhancements as appropriatePlan, document and execute application features and functionality as per vendor requirementsConduct problem analysis and issue resolution for issues related to software through the vendor support mechanismsProvides training to office Super Users on application functionalityQualificationsWhat You Will Bring:Bachelor's degree in systems, business management or related field, or more than 5 years of experience in a systems-related role in patient-facing healthcare settings.Experience with practice management systems, including Compulink, is required.Experience in Optical sales in preferred.General/basic knowledge of SQL is preferred.Exhibit customer service skills necessary to provide ongoing support for end users.Excellent communication skills adapted to the requirements of the customers.Ability to manage competing expectations and priorities.What we offer:Competitive compensation packageExcellent comprehensive benefits401(K)Significant eye care discountsContinuing education allowancesCareer growth and developmentPTO and holidays offWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.J-18808-Ljbffr careers-visioninnovation-partners