Senior Compliance & Controls Transformation Analyst

GCI's Senior Compliance & Controls Transformation Analyst will champion compliance within GCI’s Business to Business (GCI B), Business to Consumer (GCI C), Accounting, Finance, and Application Technology departments as part of the Compliance & Controls Transformation (second line of defense) team. Proactively identify compliance risks, implement controls in response to identified risks, create formal control documentation, and remediate compliance deficiencies. Provide regular feedback to management regarding control effectiveness, process improvements, and steps needed to remediate and/or avoid compliance deficiencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES FOR ALL LEVELS:

SOX Compliance:

• Partner effectively with control owners (first line of defense), internal audit (third line of defense), and external audit to:
• Prepare top-down, risk-based account scoping and risk assessment documentation.
• Prepare internal control framework documentation including process flow documentation, risk and control matrix, and control playbooks for all key business process control and IT general controls.
• Assist control owners in design and implementation of effective controls, remediation plans to address any identified deficiencies in design or operation of controls, and monitor status of any such plans.
• Provide direct guidance and training to control owners in the internal control environment, Generally Accepted Accounting Principles, and other accounting compliance activities.
• Perform ongoing (at least annual) risk assessment and control rationalization to monitor ongoing changes in business and ensure enough risk coverage in a changing environment, while controlling associated costs
• Coordinate and prepare materials for walkthroughs and testing of control design and effectiveness.
• Design and implement Complementary End-User Controls (CEUC’s) associated with SOC 1 Type II reporting
• Facilitate audit evidence submission and question resolution in conjunction with control owners acting as main point of contact for internal audit and external audit.

SOX Compliance & Process Improvement Initiatives:

• In collaboration with cross-departmental stakeholders, assist in the design, implementation, and monitoring of business process controls and IT general controls for implementations/upgrades of:
  • Revenue recognition engine
  • Customer relationship management system
  • Automated customer contract process
  • Enterprise resource planning (ERP) system
  • Billing system
• Advise non-SOX questions that may have internal control implications.
• Submit meaningful updates as required for Enterprise Risk Assessment.
• Design and implement controls associated with Fraud Risk Assessment.
• Engage in overall business process improvements including data gathering, process evaluation, reporting and analysis.
• Recommend and implement changes that provide measurable value to GCI.

Competencies:

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
  • Strong attention to detail, ability to think critically and learn quickly, and work under minimal supervision.
  • Strong desire to succeed and a willingness to take ownership of tasks, projects, and meeting deadlines.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • Strong team player with demonstrated interpersonal skills and the ability to build professional relationships across the company.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
  • Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
  • Demonstrated ability to prepare clear and concise reports and articulate recommendations to stakeholders.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
  • Demonstrated knowledge and understanding of internal controls concepts.
  • Demonstrated ability to keep confidential information secure.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
  • Technical knowledge of accounting procedures and solid understanding of Generally Accepted Accounting Principles (GAAP).
  • Demonstrated ability to move easily between detail and conceptual levels and work on multiple projects with varying and changing priorities and timelines.
  • Demonstrated ability to analyze and report on complex, challenging problems and situations leading to optimal solutions in a logical, clear, and effective manner.
  • Demonstrated ability to use sound, logical judgment based on policy and procedures, data, research, and experience to choose an appropriate course of action.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to use the company intranet.

Additional Job Requirements:

This is a senior level position within the discipline functioning in a lead role as the subject matter expert (SME). Demonstrates advanced knowledge and proficiency in areas of responsibility. Performs highly complex and unique tasks and job duties, receiving minimal to no instruction on routine work and new assignments. Works under minimal supervision with wide latitude for independent judgment.

Minimum Qualifications:

Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis. Public accounting firm experience in an auditing role may substitute for experience up to a two-for-one-year basis.

• High School diploma or equivalent.
• Bachelor’s degree in Accounting, Business, Finance, Economics, or related field. *
• Minimum of six (6) years in accounting, external/internal audit, public accounting, business process improvement, or related experience. *

Preferred:

• Master’s degree in Business Administration, Accounting or Finance.
• Experience in a public accounting firm.
• Demonstrated knowledge of the Sarbanes-Oxley Act (SOX); knowledge of COSO and COBIT.
• Experience in the telecommunications industry, compliance, or technical process experience.
• Proficiency with Access, Project, and PowerPoint.
• CPA, CISA, CIA, CFA, or CMA certifications.
• Other telecom industry specific certifications and/or job specific certifications.

DRIVING REQUIREMENTS :

• This position may require access to reliable transportation for occasional travel, such as, between retail store locations, offices, worksites, or other locations as needed.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficiently to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after-hour contact numbers, to include your home and cell phone numbers if you have those services.

Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.

EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.