Parts Associate

Entry-Level Parts Associate

Transwest GMC Isuzu is seeking a motivated and dependable Entry-Level Parts Associate to join our dealership team. This is an excellent opportunity for someone looking to build a career in both automotive and commercial truck parts operations.

In this role, you'll gain hands-on experience supporting retail automotive customers, commercial truck customers, and service technicians. You'll work across the parts counter, warehouse, and local delivery operations in a fast-paced dealership environment that services both light-duty vehicles and medium-duty commercial trucks.

We are willing to train the right candidate who brings a strong work ethic and customer-first attitude.

We offer a full benefits package for eligible employees including:

• Medical, dental, and vision insurance
• Life (voluntary and employer paid) and disability insurance
• 401(k) with company match beginning with your first contribution
• HSA and/or FSA, as applicable
• Paid time off, sick time, and company paid holidays
• Employee car discount program

Essential duties and responsibilities:

• Parts counter & customer support
• Professionally greet retail, wholesale, and commercial customers
• Assist service technicians with parts lookups and repair order fulfillment
• Learn OEM and aftermarket parts systems for GMC vehicles and Isuzu commercial trucks
• Process parts orders, returns, credits, and special orders
• Communicate clearly with customers regarding availability and timelines

Warehouse & Inventory Operations

• Receive and inspect incoming automotive and commercial truck parts shipments
• Stock parts accurately by bin location and warehouse procedures
• Pull and stage parts for service repair orders, customer pickup, or inter-company transfer
• Assist with cycle counts and maintain inventory accuracy
• Maintain a clean, organized, and safe warehouse environment

Delivery & Logistics

• Deliver and pick up automotive and commercial truck parts using company vehicles
• Safely load, secure, and unload materials
• Maintain awareness of local routes and commercial customer locations
• Represent Transwest GMC Isuzu professionally while offsite

General Responsibilities

• Follow dealership, safety, and inventory control procedures
• Enter accurate information into parts and inventory systems
• Communicate effectively with service advisors, technicians, and management
• Support additional duties as assigned

Requirements:

Work environment & physical abilities:

• Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination
• The position may require standing, balancing, bending or stooping for prolonged periods of time
• Occasionally lift and carry items weighing up to 80 pounds
• The position requires corrected vision and hearing within normal range
• Requires the ability to work under stressful conditions or irregular hours
• Ability to understand vague and implicit instructions and react favorably in all work situations
• Require lift trucks certification and basic knowledge of warehousing equipment

Required education, experience, knowledge & skills:

• High school diploma or equivalent
• Valid driver's license and MVR in good standing
• Basic computer and data entry skills
• Excellent written and verbal communication
• Detail oriented
• Excellent customer relations and teamwork abilities while upholding a professional demeanor
• They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations
• Able to resolve problems, handle conflict and make effective decisions under pressure
• Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion
• Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans
• They must be able to understand people and be able to communicate effectively with them
• Perform other duties as assigned by supervisor
• Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening

Job details:

• Type: Hourly
• Compensation range: $15.00 - $22.00
• Reports to: Corporate Operations Manager - Parts
• Shift: 1st
• Closing date: Open to filled