Georgetown 02 (Cedar Brake/Williams) Grocery - Customer Service Rep - Part time

Customer Service RepresentativeAs a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.Key responsibilities include:Stocking: Stocks and rotates items as needed Assists with inventory control; loads, unloads, and moves product Organizes, cleans, and prepares back area for the night crew and incoming trucks Organizes merchandise on pallets to make the department presentable to the public Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed Maintains standards in shrink, safety, inventory control, and sanitation Checks shipments for out-of-date and damaged product to ensure freshness and quality of products Builds, stocks, maintains, and takes down store displays Performs the duties of Customer Service Assistant as neededCustomer Service: Provides superior customer service Answers customer questions regarding products and assists them with selections; helps customers locate store merchandiseSales: Merchandises product effectively Uses suggestive selling techniques to meet customer needs and build department salesFood Safety / Sanitation: Cleans and sanitizes sales floor, display cases, prep areas, and equipment Properly handles and maintains the operation of all equipment Complies with departmental SOPs and store operating proceduresAdditional department-specific responsibilities include:Beauty: Knowledge of beauty and cosmetic aidsDrugstore / General Merchandise: Prepares tags and signs as neededGrocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as neededTexas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training)Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video gamesQualifications and key requirements include:Age Requirement: 18+Work Experience: Knowledge/Skills/Abilities: Strong customer service skills - Required Communication and interpersonal skills - Required Reading and writing skills - Required Planning and organizing skills - RequiredEducation: HS Diploma or GED (or equivalent) - RequiredPhysical demands and working conditions vary by department:Beauty:Constantly reach at waist, graspFrequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movementsOccasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with armsOccasionally be exposed to cold, loud noise, and wet conditionsDemonstrate the ability to lift 30 lbs, and manage in excess of 30 lbsDrugstore / General Merchandise:Constantly reach at waist, pivot, graspFrequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wristsOccasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twistOccasionally be exposed to cold, loud noise, and wet conditionsDemonstrate the ability to lift 55 lbs, and manage in excess of 65 lbsGrocery:Constantly reach at waist, pivot, graspFrequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wristsFrequently be exposed to cold conditionsOccasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twistOccasionally be exposed to loud noise, and wet conditionsDemonstrate the ability to lift 65 lbs, and manage in excess of 135 lbsTexas Backyard:Constantly reach at waist, graspFrequently stand, walkOccasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movementsOccasionally be exposed to wet conditions and loud noiseFrequently be exposed to ambient temperaturesDemonstrate the ability to lift 65 lbs, and manage in excess of 65 lbsHealthy Living:Constantly stand, reach at shoulder, reach at waist, pivot, grasp, pinchFrequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexionOccasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movementsOccasionally be exposed to cold, loud noise, and wet conditionsMust be able to lift 50 lbs, and manage in excess of 50 lbsWhile there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day