Risk Manager, Business Continuity and Resilience Risk Management

Risk Manager, Business Continuity and Resilience Risk Management Do you want to be part of an organization that is dedicated to helping Capital One identify, manage, and effectively mitigate risk – for our customers, our communities, and our associates? Capital One is seeking an enthusiastic, self‑motivated Risk Manager to join the Business Continuity and Resilience Risk Management (BCRM) team within the Operational Risk Management (ORM) second line of defense. BCRM is responsible for independent governance and oversight of Capital One’s business continuity practices enabling Capital One to respond to and recover from business disruptions. As a Risk Manager, you will provide risk advice and effective challenge to the first line of defense in its identification, management, control, and mitigation of business continuity risks, bringing specialized expertise to support the strategic oversight of the Global Payment Network (GPN). As part of the larger ORM organization, you will work with talented associates to provide oversight and effective challenge to ensure our businesses effectively manage overall operational risk. This includes enabling our organization to maintain a sustainable and holistic operational risk profile to deliver superior products while also protecting our customers. You’ll also bring your unique perspective and experiences to help us be rigorous, curious, and creative. Risk Managers have a natural passion for managing risk with excellent project, process, and analytical skills. They are highly organized, motivated, and capable of balancing multiple priorities to manage various tasks and timelines. With these skills, they serve as change agents to effectively challenge business leaders on our highest profile risk projects. Risk Managers partner with executives and other risk leaders in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. This role requires the ability to operate as an independent contributor to deliver results, while proactively sharing progress and critical developments to keep the team fully apprised. Responsibilities Supports risk advising of Capital One's Global Payment Network (GPN) and serves as a thought leader on how to meaningfully enhance our second line framework to oversee Capital One’s operational resilience. Analyzes data and influences others to proactively identify risks and trends on an ongoing basis. Uncovers new areas of risk related to various lines of business and develops a strong understanding of the data eco‑system. Fosters a highly collaborative environment with other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g., Compliance, Third‑Party Risk Management, Country Risk, Technology Risk Management). Executes challenge activities to elevate areas of suspected risk and escalates appropriately to Operational Risk Management leadership. Provide oversight, guidance and effective challenge to business areas during risk assessments (Risk and Control Self‑Assessments, Process Level Assessments, New Products). Consults on Issue/Event analysis or changes in resilience conditions to support first line risk response and to inform senior leaders in risk management of our aggregate exposure to operational disruptions. Demonstrates strong communication, collaboration, problem solving, and influencing skills across various levels of the organization. Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support BCRM in a well‑managed capacity. Stay current on understanding effective operational resilience strategies and business continuity requirements. Support interactions with Internal Audit and Regulatory agencies, as applicable. Basic Qualifications Bachelor’s Degree or military experience At least 4 years of experience in risk, compliance, or audit At least 3 years of experience working with internal business customers At least 2 years of experience in business continuity, disaster recovery, or technology resilience At least 2 years of experience in risk analysis specific to global or domestic Big Four payment networks Preferred Qualifications 5+ years of experience in risk, compliance, or audit 3+ years of experience in risk analysis specific to global or domestic Big Four payment networks 3+ years of project management experience leading cross functional programs in risk Demonstrated proficiency in leveraging data analysis tools to work with and interpret large, complex datasets for risk identification and reporting Certification in risk management, audit, or business continuity management (CBCP, CRMA, CIA, CISA, CRISC) Salary Information McLean, VA: $151,900 - $173,400 for Risk Manager New York, NY: $165,700 - $189,200 for Risk Manager Richmond, VA: $138,100 - $157,700 for Risk Manager Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Equal Opportunity & Legal Statement Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. #J-18808-Ljbffr