Project/Program Manager II # 26-26363
US Tech Solutions
Duration: 06 Months Contract (Potential for Extension/Conversion) Job Summary:
- We are seeking a Program Manager to support trade enablement and global trade compliance initiatives.
- This role will focus on developing operational frameworks, establishing governance processes, standardizing workflows, and supporting compliant import/export operations across multiple business lines and geographies.
- The ideal candidate has strong program management and process improvement experience, along with exposure to trade compliance, customs, import/export operations, logistics, or regulatory programs.
- They should be comfortable working in ambiguous environments, coordinating cross-functional stakeholders, and translating complex requirements into clear, actionable processes.
- Develop and standardize program frameworks, governance structures, workflows, and standard operating procedures (SOPs).
- Manage program intake, prioritization, timelines, deliverables, and stakeholder coordination.
- Document end-to-end processes, decision frameworks, and operational guidelines.
- Coordinate cross-functional programs involving business, operations, compliance, and regional teams.
- Support trade enablement initiatives, including import/export pathways, regulatory readiness, and market expansion.
- Assist with Importer of Record (IOR) and Exporter of Record (EOR) setup, registrations, licensing, and related compliance requirements.
- Translate customs, export control, and regulatory requirements into practical business guidance.
- Develop program metrics, tracking mechanisms, and reports to monitor performance and readiness.
- Identify process gaps, mitigate execution risks, and drive continuous improvement.
- Experience in program management, project management, program coordination, or operations.
- Exposure to trade compliance, customs, import/export operations, logistics, or regulatory programs.
- Strong process documentation, SOP development, and workflow standardization skills.
- Experience coordinating multiple stakeholders and workstreams.
- Strong analytical, organizational, written, and verbal communication skills.
- Proficiency in Microsoft Excel and standard business reporting tools.
- Ability to work independently, manage ambiguity, and deliver in a fast-paced environment.
- Experience with global trade compliance, customs regulations, or international logistics.
- Knowledge of Importer of Record (IOR), Exporter of Record (EOR), export controls, and trade licensing.
- Experience establishing governance frameworks, intake processes, program reviews, and performance metrics.
- Experience supporting market expansion, regulatory readiness, or operational transformation initiatives.
- Program/Project Management - managing multiple workstreams, stakeholders, priorities, and deliverables.
- Process Development & Governance - SOPs, workflow documentation, process standardization, and operational frameworks.
- Trade Compliance / Import-Export / Customs - relevant exposure to global trade, logistics, regulatory compliance, or import/export operations.
- Importer of Record (IOR) / Exporter of Record (EOR), licensing, and registrations.
- Global logistics, customs regulations, or export controls.
- Excel reporting, KPIs, governance reviews, and process improvement.
Vacancy posted more than 2 months ago
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