Cleaning Specialist

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance At SERVPRO Team Fosdick, we help homeowners restore their homes and belongings after fire damage with compassion, expertise, and attention to detail. Our team is dedicated to providing top-notch cleaning, restoration, and packing services, and we're looking for a Cleaning Specialist to join our growing team. Position Overview We are seeking a dedicated and detail-oriented Cleaning Specialist to assist with fire damage cleaning and packing personal items after fire incidents. This position requires someone who enjoys hands‑on work, values customer service, and is committed to ensuring that every detail is handled with care. You will be working closely with a Crew Chief and assisting homeowners in a challenging time by ensuring their home is cleaned, safe, and their belongings are carefully packed for restoration. Key Responsibilities Fire Damage Cleaning: Clean and sanitize areas affected by fire, smoke, and soot, ensuring the home is safe and ready for restoration. Packing Personal Belongings: Carefully pack and protect homeowners' personal items (furniture, photos, electronics, etc.), using appropriate packing materials to prevent damage. Documentation: Document a detailed and accurate job file in Contents tracking software to support the services provided. Communication: Work closely with the Crew Chief, providing updates on progress, and addressing any homeowner requests or concerns with professionalism. Customer Service: Provide exceptional customer service by demonstrating empathy and understanding during the restoration process. Attention to Detail: Ensure that all cleaning tasks and packing are completed with precision, leaving no detail overlooked. Qualifications Education: High School Diploma or equivalent Experience: Previous experience in cleaning, restoration, or moving/packing is preferred but not required. IICRC certifications preferred but not required. Skills: Strong attention to detail and ability to handle delicate items with care. Ability to follow instructions and work efficiently in a team environment. Excellent communication skills, with a compassionate and friendly demeanor when interacting with homeowners. Physical Requirements: Ability to lift (up to 50lbs) and move items safely; stamina to work for full 8 hours. Ability to wear personal protective equipment (PPE) when necessary. Teamwork: Ability to collaborate and communicate effectively with a Crew Chief and other team members. Work Ethic: Strong work ethic and dedication to providing excellent service in challenging situations. Why Join Us? Competitive pay and benefits. Supportive and friendly team environment. Opportunity for growth and development in the restoration industry. Meaningful work helping homeowners recover after a traumatic event. This position has flexibility with hours for part-time positions. Join the team that makes it “Like it never even happened®.” SERVPRO is an equal opportunity employer All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. #J-18808-Ljbffr SERVPRO of Southern Cuyahoga