Field Service Technician

Field Service Technician

American Fork, Utah, United States

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutionsfrom our physical units in the field to a powerful Agentic AI platformthat allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it.

• A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
• Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
• Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

As a member of our Field Operations team, you will be responsible for the maintenance and upkeep of our fleet of mobile power units and LiveUnits throughout the country. This will include all kinds of travel. This position must be a responsible and trustworthy individual. You will work independently and together with a team in various locations and situations.

Role Responsibilities:

• Provide technical troubleshooting and maintenance on all units across the country.
• Operate company vehicles to travel to assigned job sites and safely transport trailers for service operations.
• Manage high-volume workloads and prioritize tasks effectively to meet tight deadlines in a fast-paced environment.
• Maintain strict adherence to all operational detail, equipment safety requirements, and fleet safety protocols.
• Execute travel and work on flexible schedules, including nights, weekends, and under varying weather conditions as operational needs dictate.

Our Ideal Candidate:

• Ability to work overtime and travel out of state as operational needs dictate.
• Comfort working at heights of 30+ feet above the ground.
• Technical proficiency utilizing shop tools and basic mathematical competency to accurately read a measuring tape, log physical inventory counts, and track unit-specific maintenance paperwork.
• Strong collaboration skills with the ability to work effectively in a team setting while maintaining a positive, professional appearance and clear communication.
• Physical Demands: Physical agility to bend, kneel, reach, crouch, manipulate units, and lift or transport up to 70 lbs. of physical equipment or parts.

Licensing, Screenings, & Compliance (Post-Offer):

• Driver's License & Driving Record: Must possess and maintain a valid Class C Driver's License. Position requires maintaining an insurable driving record with minimal violations on a 3-year MVR that meets company safety guidelines and commercial auto insurance underwriting standards.
• Background & DMV Screening: A post-offer motor vehicle record (MVR) pull is required for this position due to the driving and trailer transport responsibilities.
• Drug Testing: Position is subject to a post-offer, pre-employment controlled substances drug screen.
• Alarm Company Employee Registration: This role must possess or be able to secure an Alarm Company Employee (ACE) registration.

How You'll Be Successful:

A dependable, trustworthy, and safe individual will be the most successful in this role. As you travel and learn the product you will be relied upon to troubleshoot and fix technical and mechanical problems. As you communicate through all departments the issues seen in the field, you will provide LVT opportunities to grow and improve.

Benefits:

We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

LVT is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.