Customer Service Clerk

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Redbank Golf Course located in Goose Creek, SC at the Naval Weapons Station.

This position is a flexible position, may work 0-40 hours per week based on mission/programming requirements.

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Duties

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Serves as a pro-shop sales clerk/cashier-checker. Sells a variety of merchandise such as clothing, footwear, golf clubs, golf accessories, sporting goods, and other miscellaneous items. Operates cash register, rings up the sale, receives money and makes change, processes credit card sales, or charges to member's account. Processes advanced and daily green fees, rental services, storage fees, and special orders. Validates advanced green fee cards. Explains use of various products, answers questions concerning various aspects of products and services, and assists patrons in fitting wearing apparel. Logs tee times. Answers telephone. Displays merchandise and maintains the pro-shop in a clean and orderly fashion. Assists in pricing merchandise. May assist in conducting inventory. Performs other related duties as assigned. Position is a position of trust.

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Requirements

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Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
• This position may require shift work to provide coverage on evenings, weekends, holidays, or special situations

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/21/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Must have responsible clerical, office cash handling, or retail sales work of any kind which demonstrates the ability to perform satisfactorily at the grade level of the position. Experience must demonstrate knowledge of proper cash handling procedures, the ability to resolve common arithmetic problems used when receiving payment from customers, and the ability to operate a cash register. Must be able to read, speak, and write English. Must possess skill in dealing with the public. Must satisfactorily complete a National Agency Check with Inquires (NACI).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Individual must fully meet qualification/eligibility/background requirements for this position.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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