Manager, IT

About FlightSafety International

FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Manager, Courseware Platform Development leads the technical and product team responsible for building, enhancing, and operating the platforms that support training content development, delivery, and lifecycle management. This role extends the core responsibilities of the Manager, IT by focusing specifically on application development, platform engineering, and product enablement for Courseware Technology. The ideal candidate combines strong engineering leadership with product-minded thinking to ensure our courseware platforms are scalable, innovative, and aligned with business needs.

Tasks and Responsibilities

Leadership & Team Management

• Lead technical and product team members in creating platform capabilities and tools that enable development and delivery of training content.
• Manage day-to-day operational and tactical activities, ensuring timely and high-quality execution aligned with departmental KPIs.
• Provide regular performance management, coaching, and feedback; address performance issues and build corrective action plans when needed.
• Collaborate with business stakeholders to ensure platform priorities reflect business needs and are clearly communicated.

Platform Development & Operations

• Own the development lifecycle of courseware platforms, from ideation through delivery, maintenance, and continuous improvement.
• Direct resource planning, budgeting, and forecasting for platform development initiatives.
• Oversee technical operations, including deployments, platform monitoring, troubleshooting, and root-cause analysis to maintain platform stability and reliability.
• Ensure SDLC and Agile standards are consistently applied within the courseware platform domain.

Strategic Planning & Collaboration

• Serve as a consulted stakeholder in platform architectural design, technical decisions, and large-scale enhancements.
• Collaborate with infrastructure, data engineering, security, and external technical partners to ensure cohesive integration and scalable platform performance.
• Work with IT and Business Managers and Directors to assess product viability, resourcing constraints, and long-term platform strategy.

Additional Responsibilities

• Provide after-hours or weekend support when necessary.
• Prioritize workload effectively, maintaining clear communication around timelines, risks, and dependencies.
• Maintain accuracy and completeness of assigned work and outcomes.

Minimum Education

• Bachelor's degree from an accredited institution or equivalent industry experience

Minimum Experience

• 10+ years in application development, including experience with modern development frameworks, cloud platforms, and integration patterns.
• 5+ years of team management experience leading engineering or product development teams.
• Strong understanding of SDLC, Agile methodologies (Scrum, Kanban), and associated toolsets.

Knowledge, Skills, Abilities

• Deep proficiency in application development and platform engineering practices.
• Experience with Agile development tools (Azure DevOps, Git, etc.).
• Strong understanding of system architecture, APIs, cloud services, and integration best practices.
• Excellent communication skills with the ability to partner effectively across cross-functional teams.
• Exceptional organizational and prioritization skills.
• Certification in relevant technology/platform areas are a plus.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Any offer of employment is contingent upon successful completion of required compliance reviews, including verification that the candidate is not prohibited from employment under U.S. economic sanctions programs administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).

This position may require access to export-controlled technology or services subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Employment consideration and any offer of employment are contingent upon the applicant’s ability to comply with these requirements, including qualifying as a “U.S. Person” under applicable regulations or otherwise eligible for export authorization within a timeframe consistent with business needs. A “U.S. Person” includes U.S. citizens, lawful permanent residents (holders of approved and unexpired green cards), and certain refugees or asylees with protected status under U.S. law.

This position may also require eligibility to obtain and maintain a U.S. Government security clearance for the duration of employment.

Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.