Senior Digital Marketing Manager

Company Description

For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations-from St. Peter's Basilica to the Orient Express-while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world's most exceptional spaces.

Job Description

This role will be leading two interconnected disciplines: Performance Marketing and Digital Brand Content & Communication for Frette. This is a pivotal role that sits at the intersection of revenue growth and brand equity - responsible for driving measurable Ecommerce performance through paid media while simultaneously building Frette's digital brand presence, coordinating creative production, and ensuring a consistent brand voice across all markets and touchpoints.

The ideal candidate brings both a data-driven mindset and a sophisticated understanding of luxury brand communication. They will manage agency relationships, set and track KPIs, own the digital media budget, and collaborate closely with creative, regional marketing, and Ecommerce teams across North America and other regions.

Key Responsibilities

1. Performance Marketing

Own and drive the performance marketing strategy for the North American Ecom business, with the potential to expand scope to global markets over time.

• Channel Strategy : Develop and execute paid media strategy across all digital performance channels including paid search, paid social, affiliate marketing, email marketing, and SMS.
• Budget Management: Manage the digital marketing budget, ensuring efficient allocation across channels to maximize ROAs and meet revenue targets.
• KPI Ownership & Reporting : Set, monitor, and report on all performance KPIs including ROAs, CPA, CAC, conversion rate, revenue contribution, and channel-level efficiency metrics.
• Agency Management: Lead day-to-day management of digital marketing agencies, holding partners accountable to performance benchmarks and ensuring strategic alignment with Frette's brand and commercial objectives.
• Audience Strategy: Collaborate with the Ecom and CRM teams on audience segmentation, retention strategies, and lifecycle marketing programs to improve customer LTV.
• Innovation & Testing: Monitor competitive landscape and industry trends; continuously identify opportunities to test new channels, formats, or targeting strategies.
• Analytics & Insights: Leverage Google Analytics 4, Media Mix Modeling, and platform-native analytics to deliver regular performance reports and actionable recommendations.
• Ecommerce Alignment: Partner with the Ecom team and Merchandising team on product launches, promotional moments, seasonal campaigns, and website content to ensure all paid and owned channels are fully activated to support key commercial moments.

2. Digital Brand Content & Communication

Manage Frette's digital presence and lead the development of brand content that communicates the brand's heritage, luxury positioning, and seasonal narratives across all relevant digital touchpoints, while serving as the cross-functional connecting point across teams and regions to ensure consistency across every channel and moment.

• Organic Social Management: Own and manage all organic social media channels (Instagram, Facebook, Pinterest, LinkedIn), developing content calendars and channel strategies aligned to the global brand direction.
• Creative Briefing & Asset Production: Manage the briefing process for campaign shoots and content productions; collaborate with internal stakeholders (e.g. Marketing, Creative, Ecommerce) and external partners (agencies, photographers, production houses) to define deliverables by channel, region, and format, managing timelines and quality sign-off from concept through final asset delivery.
• Graphic Team & Advertising Assets: Manage and direct in-house graphic design team to develop advertising creative and digital assets, including copywriting support - ensuring deliverables meet business and marketing objectives across paid search, paid social, email, website and other channels, while remaining aligned to brand standards.
• Marketing & Content Calendar: Own the global marketing and content calendar; maintain a single source of truth for all planned marketing initiatives, product launches, seasonal campaigns, and channel activations to ensure visibility and alignment across teams.
• Cross-Functional Brand Alignment: Act as the cross-functional coordination point across Marketing, Ecommerce, Retail, and CRM to ensure brand messaging is coherent and consistent across all business units and customer touchpoints.
• PR, Influencer & Content Partnerships: Collaborate with the PR team on influencer strategy, digital PR activations, editorial content partnerships, and brand collaborations - ensuring digital and social amplification is planned and executed in lockstep with earned media activity.
• Brand Awareness & Channel Expansion: Identify and test new digital channels, formats, and content approaches to drive brand awareness, expand audience reach, and generate leads, bringing an experimental mindset to growing Frette's digital footprint

Qualifications

• Strong command of paid media platforms: Google Ads (Search, Shopping, Display, YouTube), Meta, Bing, Pinterest, etc.
• Proficiency in GA4; familiarity with marketing mix modelling or attribution tools, Attentive and Salesforce Marketing Cloud will be an advantage.
• Excellent data analysis skills; highly proficient in Excel/ Google Sheet and comfortable working with performance dashboards and reporting tools.
• Strong creative instincts - able to brief creative teams clearly and evaluate content against brand and channel standards.
• Exceptional written and verbal communication skills; able to present confidently to senior leadership
• Highly organized and able to manage multiple workstreams, stakeholders, and deadlines simultaneously.
• Collaborative mindset with the ability to build strong working relationships across cross-functional and cross-regional teams.
• Comfortable operating in a fast-paced, evolving environment where structure and process are still being built.

Additional Information

Additional Information All your information will be kept confidential according to EEO guidelines.

The Salary Range for this role is $130,000 - $140,000 per year.

It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

For full time roles, in addition to the base salary, Frette offers a competitive benefits package that includes medical, dental, vision, life insurance, short + long term disability, 401K with Company match, paid maternity/paternity leave, employee discount, paid holidays, and a paid time-off policy.

#LI-Hybrid

It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

For full time roles, in addition to the base salary, Frette offers a competitive benefits package that includes medical, dental, vision, life insurance, short + long term disability, 401K with Company match, paid maternity/paternity leave, employee discount, paid holidays, and a paid time-off policy.