Customer Success & Identity Protection Specialist

Gen is seeking a Customer Service Agent to serve as the frontline support for Norton and LifeLock product inquiries and member-portal navigation. The role emphasizes empathy, critical thinking, and the ability to troubleshoot across multiple systems, including light tech support. Ideal candidates will be product experts who educate customers, identify opportunities for service expansion, and contribute to revenue growth while upholding privacy and security standards. #J-18808-Ljbffr