Sales Associate

Hot Topic Sales AssociateJoin the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans are able to get their hands on the Merch they love. You'll share your fandom knowledge, stock and replenish product, and help merchandise the store in a visually appealing way, all while being hyper focused on the in-store experience.What You'll DoProvide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills and use of the ForceCover the sales floor zone and ensure that assigned areas are up to visual standardsWork the register; you'll process sales transactions and use your fandom knowledge to drive add on salesAssist with planogram changes including store map, wall, fixture, & merchandising mixLet your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partnersWhile we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theftSupport the maintenance of the mother ship; you'll help keep the stock room organized and the store tidyAny other activities as assigned by your Store LeaderWhat You'll NeedPrevious experience working in a retail environment. If you love music and pop culture, you're in the right place!Superpowers in providing customer service and sellingYou'll have to be at least 16 years of age to join the fandom forceAvenger like collaboration and communication skillsThe usual retail stuff: able to stand and walk around during scheduled hours, reaching for Merch using ladder, step stool and poles. You'll also have to be able to move around boxes awesome merchandise that may weigh up to 50 pounds