Quality Assurance Specialist

Job Description

Job Description

Description

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.

Summary:

The Quality Assurance Specialist (known internally as Value Creation and Quality Specialist or VCQ) at Pacific Seafood is a key role supporting our Regional VCQ Manager in the management, implementation and continued improvement of Pacific Seafood’s VCQ Programs. This role will plan, coordinate, and direct the Quality Assurance Program designed to ensure continuous production of products consistent with established standards. This individual will support designated locations on VCQ activities as needed. This position requires an extremely detail oriented person who will support the administrative tasks associated with VCQ and EHS daily business operations. 

Key Responsibilities

1. Key Responsibilities
   • Be a role model in projecting and applying The Pacific Group Diamond Philosophy (Productivity, Quality, Excellence and Teamwork) and promote teamwork at all times.
   • Maintain the distribution product production specification Library. Gather product information and develop specifications as new products are created or update older specifications so they are current.
   • Perform administrative tasks working within the Trust Layer platform in support of Pacific Seafood’s supplier approval program.
   • Maintain a centralized file location for storing VCQ KPI tracking, Mock Recall results and Pathogen Prevention (PPP) test results.
   • Collect, organize, store and report EHS data in accordance with the current reporting matrix.
   • Offer and implement training, as needed.
   • Remain current on all regulatory requirements and law changes.
   • Interpret and implement FDA, State, USDA, USDC regulations ensuring HACCP, SSOP, Cleaning/Sanitation, Pathogen Prevention, FSMA, Sanitary Transportation, Mitigation of intentional Adulteration, COOL, Bioterrorism Act and Traceability standards are met.
   • Establish and maintain GFSI/BRC/SQF/BAP/MSC/ASC/RFM standards to meet audit requirements.
   • Interact with Regulatory Agencies and/or third-party auditors.
   • Follow-up on customer complaints.
   • Perform internal/external audits and inspections to ensure that all standards and requirements are met.
   • Responsible for achievement of quality department goals and objectives.
   • Identify, investigate and report on critical quality defects on production processes and products.
   • Determine source of quality variance and specific steps to be taken in correcting the process and product.
   • Ensure systems are in place to make certain that vendors are capable of meeting quality expectations.
   • Prepare and submit reports as required.
   • Perform other duties, as assigned. 

Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

What you bring to Pacific Seafood

Education and Experience

• Required
  • Minimum of one-year related experience and/or training, or equivalent combination of education and experience.
  • Proficient with Microsoft Word and Excel, SharePoint, Airtable.
• Preferred
  • Bachelor's degree from an accredited college or university.
  • Experience with photography equipment.

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:

• Must be able to remain in a stationary position 80% of the time. Occasionally walk, stand, bend, reach, and/or crawl.
• Occasionally moves and transports documents and equipment weighing up to 50 pounds across locations for various team members, departments and events.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and printer.
• Frequently communicates with team members and stakeholders to convey detailed or important spoken instructions accurately, loudly, and/or quickly.
• Must be able to perceive visuals to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer screen; extensive reading.
• Standing. Particularly for sustained periods of time.
• Walking. Moving about on foot to accomplish tasks. 
• Use hands to finger, handle, or feel and talk or hear.
• Reaching. Extending hand(s) and arm(s) in any direction. 
• Grasping. Applying pressure to an object with the fingers and palm.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Occasionally required to lift and/or move up to 50 pounds
• Occasionally required to stoop, kneel, crouch or crawl.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions

The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

• Office, as well as warehouse environment.
• Moderate noise level in the work environment.
• Plant exposure to wet, cold, and/or humid temperatures.
• Standard office equipment and heavy machinery.

Benefits

Total compensation:

At Pacific Seafood your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) Retirement Plan options with generous annual company profit sharing match
• Paid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal time
• Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
• Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.