Director of Commercial Analytics and Insights (Non- Technical)

Director of Commercial Analytics and Insights (Non-Technical)

The Director of Commercial Analytics and Insights is a key leadership role responsible for driving data-driven decision-making, optimizing commercial performance, and leading strategic growth initiatives within the business. Reporting to the VP & General Manager, this role will oversee data acquisition, governance, business insights, pricing strategy, and commercial execution to maximize profitability and operational efficiency. This position is located in our Erie, PA office, and a comprehensive relocation package is available.

Key Responsibilities

• Partner with the General Manager and Product Management teams to develop and execute annual strategic plans and PLCM (Product Life Cycle Management) roadmaps.
• Lead the execution and tracking of key growth initiatives across commercial, operational, and financial functions.
• Conduct 80/20 product and customer analysis to identify key market opportunities and drive data-backed decision-making.
• Optimize commercial operations by working cross-functionally with Sales, Finance, Supply Chain, and Operations.
• Oversee the collection and integration of commercial data to track long-term business trends including external and internal data sources.
• Develop market size analysis and regional target recommendations to inform sales strategies.
• Evaluate specification and POS data to identify gaps, opportunities, and pricing efficiencies.
• Provide comprehensive financial analysis on pricing, rebates, commissions, and standard margins across products, regions, and customers.
• Identify root causes of macro business trends at a micro-level (regional, customer, product) and drive strategic countermeasures.
• Partner with Sales, Contractors, and Distribution teams to enhance ease of doing business and improve overall commercial efficiency.
• Lead the Sales, Inventory, and Operations Planning (SIOP) process, collaborating with commercial, operations, supply chain, and finance teams.
• Develop and execute pricing, rebate, and commission strategies to enhance profitability while ensuring market competitiveness.
• Analyze CRM funnel data and sales performance metrics to assess pipeline health and profitability trends.
• Drive strategic execution of commercial agreements, promotions, and product rationalization strategies.
• Act as a trusted advisor to executive leadership, linking commercial insights and strategy execution to business outcomes.
• Build cross-functional relationships across Sales, Marketing, Product, Operations, and Finance to align business goals.
• Lead commercial analytics and operations teams, fostering a high-performance culture focused on continuous improvement and data-driven decision-making.

Qualifications & Experience

• Bachelor's degree in Business, Finance, Marketing, or a related field; MBA preferred.
• 10+ years of experience in commercial analytics, business operations, or revenue optimization with leadership experience.
• Deep expertise in data analytics, business intelligence, and financial modeling, leveraging Tableau, Power BI, and Microsoft Excel.
• Experience with ERP and CRM systems (D365 preferred) and a strong understanding of business finance and P&L management.
• Proven ability to execute strategic initiatives and improve operational efficiency.
• Exceptional problem-solving, decision-making, and communication skills.
• Ability to thrive in a fast-paced, results-driven environment while managing multiple priorities.

Leadership Competencies

Strategic Thinker Develops and executes long-term commercial and operational strategies. Results-Driven Leverages data and analytics to drive revenue growth and profitability. Customer-Focused Builds strong relationships with stakeholders to improve business outcomes. Collaborative Leader Works cross-functionally to align and execute strategic objectives. Process Optimizer Continuously improves commercial operations for efficiency and effectiveness. Innovative & Agile Adapts to market dynamics with a proactive and forward-thinking approach.

Total Rewards and Benefits

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 Weeks Vacation
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program