Support Specialist Supervisor

PROGRAM: Family Support Organization
Behavioral Services of Louisiana, LLC

REPORTS TO: Director of Operations

RESPONSIBILITIES:
· Provide Direct oversight to Support Specialist
· Complete weekly quality assurance measures.
· Ensure that Support Specialists are producing effective documentation of all meeting with families
· Maintain open communication with the Wraparound Agencies
· Ensure that treatment goals and interventions from the Plan of Care are being correctly implemented
· Marketing and Community Outreach
· Conduct monthly staff meetings and supervisions with Support Specialist
· Provide ongoing education and training to the Support Specialist as needed
· Be able, or willing to learn, to use computer interface to complete documentation for billing or other purposes as needed.
· Return phone calls promptly
· Follow all safety rules

May also be responsible for:
· Providing individual Support Specialist services in the community.
· Participating with the youths Child Family Team meeting.
· Assists in teaching problem-solving skills, coping mechanisms and strategies for their youth’s symptoms and behavior management.
· Assist parents in identifying, enhancing, and establishing support networks, community awareness, coping strategies, to improve the
youths functioning in their social environments (home, work, school).
· Teach parents skills that help improve the youth’s self-management of the negative effects of psychiatric or emotional symptoms.
· Assists parents in identifying, effectively responding to or avoiding identified precursors (triggers) that lead to functional impairments in
social environments (home, work, school).
· Help implement the youths Plan of Care on an ongoing basis.
· Participate in collaborative meetings with Behavioral Health Services staff, other agencies or community and natural supports as
needed.
· Communicate parent’s status on a regular basis, including, but not limited to changes in effectively parenting or ability to
understand/manage youths functioning, medical issues and all crisis and health and safety issues.
· Be knowledgeable of and adept at producing effective, documentation of every contact with parent or other members that provide
significant support to youth.
· Turning in notes on time according to policy. Document all no shows, and communicate all difficulties contacting clients with appropriate
office staff.

MINIMUM QUALIFICATIONS:
· Has a minimum of a bachelor’s degree in a human services field; or
· A bachelor’s degree in any field with two years of full-time experience working with family, children/youth or community service capacity.
· Must self-identify as a current or former consumer of mental health services; and
· Must demonstrate a minimum of 6 months in self-directed recovery within the last year; and
· Successful completion of parent support training and Behavioral Services of Louisiana Required Trainings
· Complete Parent Support Supervisor Training

Job Type: Full-time