VP, Chief Administrative Officer

VP, Chief Administrative Officer

The Chief Administrative Officer (VP/CAO) for the UCSF Health Adult Business Unit serves as a senior executive leader ensuring that every patient experiences seamless, coordinated care from admission through discharge and beyond. With primary accountability for patient flow, throughput, and operational excellence across all UCSF Health adult hospitals, this role drives the strategic access and growth priorities that enable UCSF Health to deliver world class care to the communities we serve.

Operating as both a strategic architect and enterprise clinical problem solver, the VP/CAO serves as a business unit utility leader who can be flexibly deployed across assigned strategic initiatives, departments, and priorities based on Adult Business Unit organizational needs. This deployment addresses critical challenges such as resolving capacity constraints, implementing new patient flow models, or leading cross functional initiatives to improve care transitions. Success requires exceptional change management capabilities to drive transformation across complex healthcare delivery systems, build stakeholder engagement and buy in, and facilitate sustainable improvements.

A core responsibility of this role is accountability for Patient Progression and Care Management operations across all UCSF Health adult hospitals. The VP/CAO leads systemwide initiatives to optimize patient flow and redesign case management processes, achieving critical performance metrics across multiple domains: improving emergency department throughput and reducing boarders, optimizing site of service placement and ensuring seamless transitions across campuses, streamlining transfer acceptance protocols, managing length of stay, and developing a backfill strategy for the new UCSF Health Helen Diller Hospital, among other emerging priorities.

This position works collaboratively across the Adult Business Unit and all business units, partnering with Business Unit Chief Operating Officers, the UCSF Health SVP COO, UCSF EVP Chief Clinical Officer, CMOs, CNOs, and other senior leaders to identify clinical and administrative improvement opportunities, streamline processes, resolve complex challenges, and ensure compliance with healthcare regulations while advancing the Adult Business Unit's mission of exceptional patient care.

The VP/CAO drives business development by translating strategic access and growth priorities into actionable initiatives. Applying data driven analysis and performance metrics, this role advances financial sustainability and clinical effectiveness across priority service lines. Through strong partnerships with physician, nursing, and support services leaders, the VP/CAO implements the clinical enterprise plan and new programs and services while identifying and aligning resources to support program development and enhanced care delivery.

The Chief Administrative Officer reports to the Senior Vice President and President of Adult Services.

Anticipated pay for this position is $450,000-$500,000 (Annual Rate).

To learn more about the benefits of working at UCSF, please visit:

UCSF Health is a world leader in healthcare, known for innovative medicine, advanced technology, and compassionate care. For more than a century, it has offered the highest quality medical treatment. UCSF Health's expertise covers virtually all specialties, including cancer, heart disease, infertility, neurological disorders, organ transplantation, and orthopedics, as well as special services for women and children. UCSF Medical Center is consistently ranked among the top 10 best hospitals in the nation by U.S. News & World Report, including top rankings in 11 specialties. UCSF Health generates more than $5 billion in revenue yearly, employs 12,000 people, and logs more than 1 million patient visits each year. This position represents Adult Services needs within the organization and plays a key leadership role in the planning and implementing customer service focused efforts, and space planning activities, including find new spaces and/or forms of revenue for inpatient and outpatient functions. The CAO, Adult Services supports the Senior Vice President/President Adult Services in directing the strategic planning and financial oversight, and business plan development processes for assigned areas / key initiatives / business units.

Required Qualifications

• Extensive executive management experience in a complex health care organization.
• 10+ years related leadership experience.
• Bachelor's degree in business, health administration or clinical degree and/or equivalent experience/training.
• Expert knowledge of health care delivery models, business and strategic planning, financial management, program development implementation and organizational development.
• Highly advanced ability to work collaboratively and effectively with medical center executives, campus leadership, external agencies, and other academic medical centers and healthcare institutions.
• Expert ability to establish and utilize metrics to drive excellence, support operations and facilitate integration.
• Expert knowledge of capital and operating budget development and management, financial analysis, and reporting techniques.
• Excellent verbal and written communication skills. Highly advanced interpersonal skills.
• Expert negotiation and influencing skills.
• Highly advanced ability to build and maintain a climate of trust that inspires commitment to achieve organization goals.

Preferred Qualifications

• Master's degree in business, health administration or clinical degree preferred.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve – a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Job Code and Payroll Title: 006788 CLIN PROFL SVC MGR 4

Job Category: Executive, Professional (Non-Clinical), Professional and Managerial

Bargaining Unit: 99 - Policy-Covered (No Bargaining Unit)

Employee Class: Career

Percentage: 100%

Location: San Francisco, CA

Campus: Parnassus Heights (SF)

Work Style: Fully On-Site

Shift: Days

Shift Length: 8 Hours