IT Liaison

Job Description

CALIBRE is an employee-owned mission focused solutions and digital transformation company, is seeking a Information Technology Liaison for the Army TAP (Department of the Army Transition Assistance Program) Program.

The Information Technology (IT) Liaison serves as a technical liaison supporting reporting, monitoring, analytics, and system-enabled program operations. This position helps analyze data, support command briefings, monitor related activities, and coordinate information flow across stakeholders and events.

Key Responsibilities

• Identify and coordinate IT functional needs with the Government IT office responsible for IT delivery to ensure stakeholders have the ability to access, enter, record, and retrieve data when needed

• Identify systemic IT issues, which impede recording/tracking requirements

• Identify recommendations to improve data collection, tracking and accuracy in increase confidence

• Recommend changes, interpret changes, and track status of Systems Interface Agreements, and other IT related documents for TAP software with HRC, Personnel Information Systems Directorate (PERSINS-D)

• Meet with various Government agencies (e.g. DOL,VA, and the SBA) to coordinate data sharing issues

• Support and participate in weekly meetings with Government representatives to coordinate and synchronize IT requirements to include TAP, webpage, social media, and knowledge management tools

• Review and provide analysis of automated reports and data provided by the Government

• Review, maintain, and update SOPs when affected by policy or system changes

Required Skills

• Bachelor's degree preferred in Training and Development, HR Management, Counseling, information systems, or a related field, with at least 2 years of related experience.

• Ability to provide transition-related data retrieval, monitoring, analytics, and reporting.

Required Experience

• Experience tracking, reporting, and briefing on installation-level or program-level activities.

• Experience with marketing or outreach support and ability to assist with event logistics.

• U.S. citizenship and successful completion of a National Agency Check/background investigation.

Preferred Qualifications

• Experience with TAPXXI, reporting dashboards, or knowledge management portals.

• Experience serving as an IT, reporting, or systems liaison in a government program environment.