Inside Sales Representative (ISR)

Job Description

Job Description

Inside Sales Representative

Location: Winona, MN or La Crosse, WI
Employment Type: Full-Time, Hourly, Non-Exempt
Compensation: $24.00–$28.85 per hour, based on experience and qualifications, plus commission incentives. This equates to approximately $50,000–$60,000 in annual base compensation for a full-time schedule. With commission incentives, total annual compensation opportunity is approximately $75,000+ based on performance.
Reports To: Laura Adank, Business Development Manager

Join Itechra's Growing Sales Team

Itechra is growing, and we're looking for an experienced Inside Sales Representative (ISR) to join our sales team. This position may be based in either our Winona, Minnesota or La Crosse, Wisconsin office .

This is not an entry-level sales position . We're looking for an experienced outbound sales professional who already knows how to pick up the phone, connect with business decision-makers, navigate objections, manage follow-up, and consistently create qualified sales opportunities.

As an Inside Sales Representative, you'll play an important role in Itechra's continued growth by identifying prospective clients, starting conversations with business leaders, qualifying opportunities, and scheduling First Time Appointments (FTAs) for our sales team.

You don't need to be an IT expert, or even know IT! We'll train you on Itechra's services, solutions, messaging, sales process, and target markets. You do need to bring a strong foundation in outbound sales, prospecting, and business development.

What You'll Do

• Conduct consistent, high-volume outbound prospecting to prospective business clients.

• Make outbound calls, send emails, and use other prospecting methods to connect with key decision-makers.

• Research target companies and identify appropriate business owners, executives, and other decision-makers.

• Introduce prospective clients to Itechra and our managed IT services and technology solutions.

• Ask thoughtful questions to understand a prospect's business, technology challenges, priorities, and potential needs.

• Qualify prospective clients using established criteria.

• Schedule qualified First Time Appointments (FTAs) for the sales team.

• Build and maintain an active pipeline of prospective clients.

• Consistently follow up with prospects and nurture relationships over time.

• Accurately document prospect information, conversations, call notes, activities, and next steps in the CRM.

• Meet or exceed established activity, appointment, pipeline, and sales performance goals.

• Participate in ongoing sales training, coaching, role-playing, and professional development.

• Collaborate closely with Alex Murphy, Vice President of Sales, and other members of the Itechra sales and business development team.

• Represent Itechra professionally and positively in every interaction.

What We're Looking ForRequired

• 3+ years of professional experience in inside sales, business development, B2B sales, outbound prospecting, lead generation, or a closely related role.

• Demonstrated experience making outbound sales calls and engaging business decision-makers.

• Experience handling objections and moving prospect conversations toward a defined next step.

• Experience working toward measurable sales activity and performance goals.

• Strong verbal and written communication skills.

• Strong organizational and follow-up skills.

• Experience using a CRM to manage prospects, document activity, and track pipeline progress.

• Comfortable with high-volume outbound calling and consistent daily prospecting activity.

• Ability to build rapport quickly and communicate confidently with prospective clients.

• Resilient and persistent when faced with rejection.

• Self-motivated, dependable, and accountable for results.

• Detail-oriented and committed to maintaining accurate CRM data.

• Comfortable using technology and learning new systems.

• Coachable and committed to continued professional development.

Preferred

• Associate degree or higher in sales, marketing, business, communications, or a related field.

• B2B inside sales or business development experience.

• Experience in technology, managed services, professional services, or another consultative B2B environment.

• Experience using LinkedIn Sales Navigator, ZoomInfo, or similar prospecting tools.

Compensation

This is a full-time, hourly, non-exempt position with a base pay range of $24.00–$28.85 per hour , equivalent to approximately $50,000–$60,000 annually , depending on experience and qualifications.

In addition to base compensation, the position participates in Itechra's applicable commission and sales incentive program , providing the opportunity to earn approximately $75,000 or more in total annual compensation based on performance .

Benefits

Full-time employees are eligible for Itechra's comprehensive benefits package following 30 days of employment , subject to the terms and eligibility requirements of each plan.

Our benefits package includes:

• Medical insurance

• Dental insurance

• Vision insurance

• Health Savings Account (HSA) options

• 401(k) retirement plan

• Paid time off

• Paid holidays

• Employee assistance and wellness resources

• Professional development and training opportunities

• Employee recognition and incentive programs

Why Itechra?

Itechra has been helping businesses use technology to work smarter, operate securely, and achieve their goals for more than 20 years.

We're continuing to grow, and our Inside Sales Representatives play an important role in that growth by opening doors, starting conversations, and creating new business opportunities.

You'll receive training on Itechra's services and technology solutions while bringing your existing sales experience to a performance-driven, collaborative environment.

If you're an experienced outbound sales professional who enjoys connecting with business leaders, creating opportunities, and seeing measurable results from your work, we'd like to meet you.

Apply today to join Itechra as an Inside Sales Representative.

Itechra, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.