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Customer Service Representative

$35.36k
Full-time

929ebe32-ea2f-4c32-94f3-fc9dffbee826

Customer Service Representative – Full-Time

Location: Alpharetta, GA
Pay Rate: $17.00 per hour
Schedule: Monday–Friday, 9:00 AM–5:30 PM
Position Type: Full-Time, On-Site (Non-Remote)

Brookwood Funding LLC , a national consumer lending company, is seeking a motivated and customer-focused Customer Service Representative to join our team in Alpharetta. This is an excellent opportunity for someone looking to build a long-term career with a stable and growing company.

This is an on-site, non-remote position . No lending experience is required—we provide paid, on-the-job training. If you are dependable, enjoy helping people, possess strong communication skills, and are eager to learn, we'd love to hear from you!

What You'll Do

  • Assist customers by phone, email, and fax.
  • Maintain accurate customer records and documentation.
  • Respond promptly to customer inquiries and provide exceptional service.
  • Resolve customer concerns and complaints professionally.
  • Manage a high volume of inbound and outbound phone calls.
  • Perform other administrative and customer service duties as assigned.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to prioritize tasks and manage time effectively.
  • Comfortable working in a fast-paced, office-based environment.
  • Basic computer and data entry skills.
  • Previous call center or customer service experience is a plus, but not required.

What We Offer

  • Competitive pay
  • Paid Time Off (PTO)
  • Paid vacation
  • 6 paid holidays
  • Paid on-the-job training
  • Full-time, stable Monday–Friday work schedule
  • Career growth and advancement opportunities
  • Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements

Who We're Looking For

We're looking for someone who is:

  • Honest and dependable
  • Motivated and eager to learn
  • Customer service oriented
  • A self-starter with a positive attitude
  • Looking for more than just a job—someone seeking a rewarding, long-term career opportunity

If you're motivated, dependable, and ready to grow with a great team, we encourage you to apply today!

Vacancy posted 2 days ago
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