Parking Supervisor Citi Field ( Part Time )

Parking Supervisor Citi Field (Part Time)

Impark is seeking a person for supervising small groups of staff and enjoys working outdoors. Main job functions include providing exceptional customer service, maintaining revenue procedures, filling daily revenue and shift paperwork. Supervising staff arrivals and breaks from parking lots posts. Must be able to remain outside for extended periods of time and rotate short distances between parking booths. Must be available to work majority of NYM home games, US Open Tennis and a few additional specials events and concerts.

Key Responsibilities

• Providing great customer service to our guests and staff members.
• Ensure smooth operation of their assigned Gate, Lanes and/or Lots.
• At the shift start verify and confirm all required signage is in place, neat and clean in appearance.
• Verify and confirm with the cashier their respective lane Counter Start Reading and ensure the readings were recorded on cashiers respective shift reports.
• Ensure all cashiers Logged Off the Handheld and printed the Closeout Report.
• Ensure all cashiers recorded on respective shift report Lane Loop Counter Stop reading.
• Supervise and ensure all cashiers are performing as per established standards to provide smooth operation at the assigned points of sale.
• Ensure Traffic Directors are directing traffic as per established patterns and providing Customer Service as per established standards.
• Deal with any equipment, Handheld and/or Printer malfunction; if no traffic rush closes the lane while dealing with the equipment malfunction.
• Sign off on all Entries Without Ticket and confirm the Credential Logs were recorded all such eventualities.
• Deal with any eventual Customer Service issue proactively, in a way that the incoming traffic flow is least impacted or interrupted.
• Ensure all personnel under their supervision are using their communication devices or radios as per mandated policy.
• Communicate to the Management and/or Command Post all eventualities of importance or impact to the standard operating procedures.
• Ensure all water coolers are filled with enough potable water and have respective lids properly sealed.
• Any employee concern or issue must be brought to the attention of the Management.
• Any other duty or responsibility assigned by the Management as the case might be.

The Ideal Candidate

• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Ability to learn quickly and use sound decision making to thrive in fast-paced environments
• At least 18 years of age
• Basic math skills
• Experience with cash handling is an asset
• Previous customer service experience, preferred

Benefits

Join our team and enjoy an outstanding benefits package, including:

Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

About Reimagined Parking

The Reimagined Parking family of nationally recognized operating companiesImpark, Lanier Parking, Republic Parking, AmeriPark, and Park Oneis a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.