REGIONAL DIRECTOR
Apis Services, Inc.
Regional Director - Reading, PennsylvaniaAt Supportive Concepts for Families, Inc. (SCFF), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We're seeking a strategic, mission-driven leader who wants to make a difference, develop high-performing teams, and help individuals with intellectual and developmental disabilities, mental health challenges, and other complex needs achieve their fullest potential. As a Regional Director, you'll lead multiple programs, drive operational excellence, and support meaningful outcomes for the individuals and communities we serve.For more than 30 years, Supportive Concepts for Families, Inc. has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.Why Join Our Team?Competitive Pay & BenefitsCompetitive Compensation DailyPay - Access Your Earned Wages Before Payday Medical, Dental & Vision Insurance 401(k) Retirement Plan Paid Time Off Employee Assistance Program Wellness Programs Employee Referral Bonuses Professional Development OpportunitiesCareer Growth & DevelopmentLeadership Development Opportunities Executive Coaching and Mentorship Professional Growth and Advancement Multi-State Leadership Exposure Strategic Planning and Organizational Development Experience Opportunities to Influence Organizational GrowthMeaningful Work That MattersLead Programs That Transform Lives Support Individuals, Families, and Communities Build and Develop Future Leaders Strengthen Community Partnerships Drive Quality Outcomes and Innovation Join a Mission-Driven OrganizationWhat You'll DoAs a Regional Director, you will:Leadership & Team DevelopmentLead and support Program Directors throughout the region Drive organizational strategy and operational initiatives Foster a culture of accountability, collaboration, and professional growth Provide coaching, mentoring, and values-based leadership Partner with Human Resources on recruitment, retention, workforce planning, and leadership development Support change management initiatives and champion employee engagementRegional Operations OversightProvide day-to-day operational oversight for regional programs Ensure high-quality service delivery and program performance Strengthen relationships with referral sources and community partners Support census growth and service expansion opportunities Promote organizational culture, diversity, inclusion, and employee engagement initiativesQuality & ComplianceEnsure services are person-centered, trauma-informed, and aligned with best practices Partner with Clinical and Quality teams to improve outcomes Oversee implementation of corrective action plans and quality improvement initiatives Ensure compliance with federal, state, payer, accreditation, and organizational requirements Monitor program compliance through audits and performance reviewsFinancial & Business ManagementCollaborate with program and finance teams to manage budgets and achieve financial goals Monitor revenue cycle performance and key operational metrics Ensure adherence to fiscal policies and reporting requirements Build and maintain strong relationships with funders and government agencies Support new program development, business expansion, licensing activities, and RFP responsesExternal Partnerships & AdvocacyRepresent the organization with funders, regulatory agencies, and community stakeholders Advocate for the individuals and communities we serve Develop strategic partnerships that support growth and service excellenceWho We're Looking ForYou may be a great fit if you are:Strategic and Visionary Results-Oriented Collaborative and Team-Focused Service-Driven Adaptable and Resilient Ethical and Accountable Relationship-Oriented Committed to Quality and ExcellenceQualificationsRequiredBachelor's Degree in Human Services or a related field Minimum six (6) years of experience supporting individuals with intellectual/developmental disabilities, mental health conditions, substance use disorders, or similar populations Minimum three (3) years of leadership experience managing programs or teams within human services Strong communication, organizational, and time management skills Valid driver's license with the ability to travel throughout the region Ability to obtain all required background clearancesPreferredMaster's Degree in a Human Services-related field Clinical experience in behavioral health, IDD, or related servicesScheduleFull-Time Frequent travel throughout Berks County, and surrounding areas Participation in on-call responsibilities as required Occasional evening, weekend, and overnight travelPhysical RequirementsAbility to sit, stand, walk, and drive for extended periods Ability to travel regularly between program locations and meeting sites Ability to perform essential job functions with or without reasonable accommodationApply TodaySome jobs manage operations. Some jobs develop leaders. This job changes lives. If you're a mission-driven leader who is passionate about operational excellence, quality outcomes, and empowering others to succeed, we encourage you to apply today. Join our team and help shape the future of services for individuals with intellectual and developmental disabilities and behavioral health needs.Supportive Concepts for Families, Inc. is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.Equal Opportunity EmployerApis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.
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