Workplace Experience Ambassador 3

Job Description

Job Description

We are looking for a Workplace Ambassador to support daily office operations and create a welcoming, well-organized environment for employees, guests, and service partners in Anaheim, California. This Contract position is ideal for someone who enjoys delivering responsive customer service, coordinating workplace needs, and keeping shared spaces running smoothly. The person in this role will work closely with a broader office services team while helping maintain efficient service delivery across facilities, meetings, supplies, and front-of-house support.

Responsibilities:

• Oversee workplace service requests through the designated ticketing system and follow issues through to completion to ensure timely resolution.

• Inspect assigned office areas on a routine basis, identify concerns early, and coordinate corrective action to maintain a well-organized environment.

• Track inventory for office and pantry supplies, replenish stock as needed, and arrange orders to support day-to-day workplace amenities.

• Schedule and coordinate maintenance visits and vendor services, confirming that work is completed accurately and on time.

• Partner with internal stakeholders to facilitate workplace access needs, including badge setup and parking support requests.

• Assist with conference rooms, meetings, and onsite events by preparing spaces and responding to operational needs.

• Provide administrative coordination for office moves, furniture requests, and other workplace logistics.

• Receive incoming deliveries and work with mail or distribution support to ensure items reach the appropriate recipients promptly.

• Step in to support teammates during busy periods, breaks, or absences, including covering reception or mail-related duties when needed.

• Contribute to general office services administration and take on additional operational tasks as business needs evolve.

• At least 2 years of experience in office services, workplace operations, hospitality, facilities support, or a related environment.
• Hands-on experience using a service request or work order management platform.
• Strong attention to detail with the ability to stay organized while handling multiple priorities.
• Excellent customer service, interpersonal, and written and verbal communication skills.
• Proficiency with Microsoft 365 applications for daily administrative and coordination tasks.
• Ability to work effectively with vendors, service providers, and cross-functional business partners.
• Comfortable supporting logistics such as scheduling, deliveries, reception coverage, and workplace coordination.