Shift Manager

Operations Manager

We are looking for a motivated operations manager to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The operations manager's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as an operations manager, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top operations manager should be able to ensure smooth and efficient workflows.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Benefits/Perks

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working

Work Schedule

• 8 hour shift
• 10 hour shift
• 12 hour shift
• Weekend availability
• Monday to Friday
• On call
• Holidays
• Day shift
• Night shift
• Overtime

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Employee discount
• Paid training
• Other