Customer Service Representative

Customer Service Representative (Temp-to-Hire | Fully Onsite)

Position Summary
We are looking for a reliable and customer-focused Customer Service Representative to join our client on a temp-to-hire, full-time basis . This fully onsite role is ideal for someone who enjoys working directly with customers, thrives in a fast-paced environment, and takes pride in delivering excellent service. As the first point of contact, you'll play a key role in supporting clients and ensuring a positive overall experience.

Position Details

• Job Type: Temp-to-Hire
  
  
• Hours: Monday - Friday, 8AM-5PM
  
  
• Pay Rate: $22/ hour
  
  
• Work Environment: Fully onsite
  
  
• Benefits: LHH offers a variety of benefits to our associates, based on employment type. Benefits can include medical, dental, vision insurance, paid sick leave, retirement savings, among others.
  
  

Key Responsibilities

• Providing customer service in-person, via phone or email
  
  
• Receiving and processing shipments, entering shipment and order information into ERP system
  
  
• Performing customer order entry, including assisting clients with price quotes
  
  
• Answering incoming phone calls and emails from customers and manage order requests
  
  
• Assisting clients in order selection as needed, including providing product specifications
  
  
• Addressing customer concerns, related to product or shipment discrepancies
  
  
• Processing customer returns or exchanges as needed
  
  

Required skills and experience

• 2 or more years in customer service
  
  
• Manufacturing/distribution industry experience required
  
• Prior experience coordinating between vendors, checking shipment statuses
  
• Strong problem solving skills to resolve customer problems
  
• Tech savvy, use of SAP or related ERP system preferred
  
• Strong written and verbal communication skills
  

Pay Details: $22.00 per hour

Search managed by: Marissa Osorio


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.