OFFICE SERVICES CLERK LEAD

GRADE


ASTD9


LOCATION OF POSITION


MDH - OES - Eligibility Determination Division
6 St Paul Street


Baltimore, MD 21202

Main Purpose of Job


The main purpose of this position is to function as an Office Services Clerk Lead for the MDH - Office of Eligibility Services - Eligibility Determinations Division. This position assigns, reviews, and approves the work of and trains lower-level clerks performing diverse clerical duties, which support agency operations. This position works closely with the Office Supervisor to ensure the timely completion of clerical functions, accurate interpretation of, and compliance with office regulations and procedures.


MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.


Experience: Two years of experience performing clerical duties.


Notes:


1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.


2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.


3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.


DESIRED OR PREFERRED QUALIFICATIONS


The desired candidate should possess the following:

• Experience working in a mail room
• Experience with the preparation, scanning and document retention of large quantities of documents
• Experience accurately keying information into database management systems
• Experience with Microsoft Word and Excel

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).


Complete applications must be submitted by the closing date. Information submitted after this date will not be added.


Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.


Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.


If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to View phone number on click.appcast.io. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.


For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at View phone number on click.appcast.io.


If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at View phone number on click.appcast.io or View email address on click.appcast.io.


Appropriate accommodations for individuals with disabilities are available upon request by calling: View phone number on click.appcast.io or MD TTY Relay Service View phone number on click.appcast.io.


We thank our Veterans for their service to our country.


People with disabilities and bilingual candidates are encouraged to apply.


As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.


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