Benefit Specialist

Job ResponsibilitiesPrimary Job Functions:Assess patient's financial resources to determine the need to apply for benefits.Assist patients in completing applications to secure benefits.Assist patients in obtaining documentation required for applications to Social Security Administration.Advocate on behalf of patients with the Social Security Administration office.Track patient's statuses that have applied for benefits.Ensure the Finance and Accounting department and treatment team is notified when benefits are obtained.Demonstrate the ability to review the patients' needs utilizing the SUN-R.Identify goals and plans for appropriate services.Provide appropriate linkage to community resources.Supervision and consultation:Seeks clinical supervision and consultation as needed.Accepts and employs suggestions for improvement.Actively works to enhance case management skills.Clinical record keeping:Documents in a timely fashion per Alta Pointe policy.Documents using company's primary electronic health record, Avatar appropriately.Documents appropriate, complete, and comprehensive SUN-R assessments.Documents measurable and specific goals in the individualized service plan.Documents in clear and concise manner types of consumer problems, ISP goals addressed and services provided.Documents case disposition, case closings, follow-up and referrals.Documents legibly.Case load management:Effectively manages caseload based on consumers' needs.Meets AltaPointe productivity standards.Courteous and respectful towards consumers, visitors and co-workers:Treats patients with care, dignity and compassion.Respects patient's privacy and confidentiality.Is pleasant and cooperative with others.Is sensitive to the consumers' needs, expectations and individual differences.Administrative and other related duties as assigned:Actively participates in Performance Improvement activities.Actively participates in AltaPointe committees as required.Follows AltaPointe policies and procedures.Attends required in-service trainings and other workshops.QualificationsMust be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record. Minimum High School Diploma or equivalent, ability to stay organized and multi-task a workload with multiple consumers; knowledge in adult specialty, outlined below, to be attained within six months of employment:Knowledge of psychiatric disorders in the adult populationKnowledge of cultural diversityKnowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practiceKnowledge of psychiatric rehabilitation principlesKnowledge of available community resourcesKnowledge of educational methods appropriate to adults with severe and persistent psychiatric disordersKnowledge of the social security system in order to obtain benefitsKnowledge of the SOAR system AltaPointe Health