AZ-Central Office & Data Center Technician

Job Description

Job Description

About R&G Telecomm Group

R&G Telecomm Group supports carrier-grade network infrastructure deployments across the Americas. We partner with global technology manufacturers and network operators to deliver installation, deployment, and field-level support services within central offices, POPs, and data center environments.

Our culture is built on ownership, accountability, and technical precision. We value professionals who take pride in their execution, work well in high-responsibility environments, and represent the company with integrity at customer sites.

Position Summary

The Central Office & Data Center Technician plays a critical role in supporting the execution of carrier-grade network deployments across central office and data center environments. This position is responsible for ensuring high-quality installation standards, maintaining site integrity, and supporting field-level troubleshooting activities within live network environments.

Key Responsibilities

Installation & Build-Out

• Perform rack-and-stack of telecom and optical transport equipment, including racks, shelves/chassis, patch panels, and cable management systems.
• Install and connect AC/DC Power Cabling
• Run, dress, terminate, and patch fiber and copper cabling between equipment and patch fields (ODF/MDF/cross-connects).
• Maintain professional cable management standards (bend radius compliance, accurate labeling, cleanliness).
• Support site infrastructure tasks such as mounting hardware, ladder rack/cable tray support, and equipment placement per site standards.
• Maintain accurate as-built documentation, including port maps, patching logs, redlines, and completion photos.

Troubleshooting & Field Support

• Perform onsite troubleshooting of physical layer issues (incorrect patching, dirty connectors, loose connections, damaged cables).
• Support equipment card replacements and assist with provisioning/turn-up activities.
• Participate in maintenance windows and urgent break-fix/outage response in coordination with the deployment team.
• Assist with fiber testing using tools such as OTDR and power meters when required.

Carrier & Optical Equipment Experience

Hands-on experience working with carrier-grade telecom and optical transport equipment such as:

• Ciena (6500, Waveserver or similar platforms)
• Nokia optical transport systems
• Infinera systems
• DWDM transport platforms
• IP routers and carrier switches
• Experience with equivalent carrier optical platforms is acceptable.
• Experience with OSA, FIBERSCOPE.

Required Qualifications

• 2+ years of hands-on experience in telecom, central office, or data center environments
• Experience with rack & stack and structured fiber installations
• Exposure to carrier-grade network environments (transport/backbone systems)
• Ability to read and follow technical documentation, diagrams, and MOPs
• Strong documentation discipline and attention to detail
• Ability to work independently and as part of a crew
• Professional communication skills
• English required; Spanish is a plus
• Willingness to travel up to 90%

Work Conditions

• Extensive travel required (primarily within the United States, with regional travel across the Americas as needed)
• On-call shifts, nights, weekends, and maintenance windows may be required
• Ability to lift up to 50 lbs. and work in industrial/data center environments

Work Authorization & Site Requirements

Candidates must be legally authorized to work in the United States and able to access customer sites as required.

Depending on customer or project requirements, background checks, drug screening, or additional site clearance processes may be required.

Compensation & Benefits

Base salary: $45,000 – $50,000 per year

Benefits include 401(k) matching, paid time off, and paid training.

Equal Opportunity Employer

R&G Telecomm Group is an Equal Opportunity Employer and considers all qualified applicants in accordance with applicable law.