Epic Willow Analyst

Job Description

Design, build, test, and maintain Epic Willow Inpatient functionality and workflows

Collaborate with pharmacy leadership and operational stakeholders to identify and implement system enhancements

Support charging optimization efforts and pharmacy revenue cycle initiatives

Participate in ongoing system upgrades, new application implementations, and workflow improvements

Troubleshoot application issues and resolve support requests

Work closely with other Epic application teams to support integrated clinical workflows

Contribute to documentation, testing, and end-user support activities

his analyst will have the opportunity to support several high-profile initiatives, including:

Behavioral Health Crisis Center implementations

New hospital integrations

Deployment of Epic Willow Inventory, Specialty Pharmacy, and Home Pharmacy applications

Oncology workflow enhancements and support for two new infusion centers

Pharmacy charging cleanup and optimization efforts

Automated Dispensing Cabinet (ADC) implementation and integration projects

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Skills and Requirements

We are seeking an experienced Epic Willow Inpatient Analyst to join a growing pharmacy applications team supporting a large health system. This individual will play a key role in the design, build, optimization, and support of Epic Willow Inpatient workflows while partnering closely with pharmacy operations, clinical stakeholders, and IT teams. This is an excellent opportunity to join a highly collaborative team involved in several strategic pharmacy and hospital expansion initiatives.

Epic Willow Inpatient Certification

Active Pharmacist (RPh/PharmD) or Pharmacy Technician background strongly preferred

Strong Epic Willow build and configuration experience

Experience supporting inpatient pharmacy workflows and medication management

Excellent communication skills with a collaborative, team-first attitude

Comfortable asking questions, learning new applications, and participating in cross-training opportunities Pharmacy charging and billing workflow experience (highly preferred)

Oncology/Infusion workflow experience (highly preferred)

Experience with medication build, order sets, charging optimization, and pharmacy system maintenance

Experience working within complex health system environments