Lead Salesforce Engineer

Lead Salesforce Engineer

The Lead Salesforce Engineer at Safelite works on an agile technology team, and is focused on building and operating digital experiences (websites and/or mobile apps) for Safelite clients and consumers. The Lead Salesforce Engineer has a deep technical knowledge of Salesforce and its integrations; they lead teams and supervise work on large projects and across multiple teams; and accomplish work through direction, delegation, and influence. They help set and maintain standards for the entire organization.

The Lead Salesforce Engineer successfully manages cross-team commitments and work completion, and improves productivity of teammates across multiple teams. They work between and across teams almost as much as with their own, participate in major projects and initiatives within and between teams, and are consulted for large projects and called in to solve tricky problems.

What you will do

• Provide technical leadership to program, project, or development team for Salesforce
• Lead team engineering activities through direction, influence, and delegation
• Drive overall project design and estimates that meet both business and technology strategy needs during project scoping phases; collaborates with other IT teams to design integrations between applications
• Reads specs and writes code according to specification using patterns and languages approved by Technical Lead and Architect; adhere to best practices and end-user requirements
• Leads the design process that generates application functional and technical specifications (JAD, Three Amigos)
• Collaborates with Product Owner, UX, IT Leadership, and business stakeholders to plan changes to a product for enhancements and new features; demonstrates business knowledge by actively participating and providing relevant suggestions and insight.
• Collaborates with IT Leadership and other Lead and Senior Engineers to improve overall architecture, design, and processes within the Digital organization
• Coaches and trains members of the engineering team on code structure, patterns; review and approve pull requests, and provide feedback on overall code quality
• Ensures security guidelines, compliance, and other business standards are followed to support the application

What you will need

• Bachelors Degree or equivalent experience
• 7-9 years of experience with Salesforce integrations and third-party tools, including knowledge of APIs, data migration, and system integration across Salesforce clouds (preferred)
• Prior experience in configuration management, and release coordination (required)
• Familiarity with managing or supporting licensing and permission management in Salesforce Service Cloud and other platforms (required)
• Previous experience working across solutions or coordinating across different product areas. (cross-cloud Salesforce experience a plus)
• Salesforce Service Cloud Knowledge
• Excellent analytical and problem-solving abilities, with a data-driven mindset
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Experience with Jira