Manager On Duty

Responsibilities And Requirements Include Maintain a clean, safe, organized, friendly and cooperative environment with the highest emphasis on safety and customer service. Drain and fill pools as per written procedure to meet Banya 5 standards (training provided) Learn and understand the dynamics of the pool and sauna equipment along with troubleshooting when issues arise Troubleshoot and identify solutions for any customer or staff concerns, following up with concise yet thorough documentation Maintain and monitor staff's accountability for completing daily operational tasks and client service Train and motivate staff, providing leadership and specific performance goals and expectations Positive staff coaching, including progressive discipline if organizational goals are not met Proactively inspect our facility on an ongoing basis and report any concerns Work closely with senior management/ownership to ensure client service, operational goals and standards are exceeded Effective, hands-on knowledge of all mechanical, software and scheduling systems (training provided) Must be able to lift up to 60lbs Must be able to quickly traverse stairs in a safe manner Must use email on a regular basis and be available for questions through text and/or phone Actively participate in all scheduled staff/management meetings and events (approximately once a month) Personal Attributes People-oriented with a positive attitude Detail-oriented, proactive problem solver Thrives in a fast paced, customer service-focused environment Team player with strong leadership and supervisory skills Proven experience in effective delegation and follow-up Ability to work with and manage diverse personalities Understanding by nature, always leading by example Compensation And Schedule MOD's are paid hourly with the starting wage varying depending upon previous experience. Full time positions provide Medical and Vision benefits after 60 days of employment and 60 hours paid vacation after the first year of full time employment. All Banya 5 employees enjoy significant fringe benefits including full use of the spa facilities for themselves and their immediate family, spa service and retail discounts, and complimentary quarterly spa services. #J-18808-Ljbffr