Controls Field Service Technician - Union

divh2Controls Technician/h2pAs a Controls Technician, you will play a key role in supporting Carriers service operations by maintaining, troubleshooting, and commissioning DDC control systems integrated with HVAC equipment. We are seeking a motivated, detail-oriented technician who is committed to delivering excellent service and strong customer support. This position provides a foundational entry point into the controls field, where you will build your technical expertise through hands-on work with control systems, software, and field devices. You will begin by performing routine troubleshooting and service tasks, with assignments increasing in complexity as your skills grow./ppThis is a role for someone who thrives on challenges, not someone who wants to be stuck behind a desk. Youll be out in the field, solving problems others cant, with access to world-class training, cutting-edge tools, and an environment that fosters continuous learning./ppBeing great at this job means combining deep technical knowledge with top-notch communication and customer service skills. Thats the Carrier way. But our service technicians just call it being really good at what they do./ppIt takes Carrier. It takes you./ph3What You Will Do/h3ulliControls technician is responsible for maintenance and repair of DDC controls systems applied to HVAC systems./liliResponsibilities include installing, calibrating, testing, troubleshooting, verifying communication between controllers./liliMaintain electronic components installed in the field as well as any Carrier software and graphics./liliTechnician will be responsible for uploading any software or software upgrades to frontend PCs if required to keep the system updated./liliTechnician may be required to provide customer basic training on operating and navigating the Carrier Building Automation System./liliTechnician will need to be able to work under limited supervision for routine service situations./liliExperience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines./li/ulh3Role Purpose/h3ulliAdheres to all CCS and customer safety standards. Promotes safety awareness on work sites./liliCommunicates with customer upon arrival and before leaving the facility. Ensures high levels of customer satisfaction. Meets regularly with customers representative to become familiar with operation of customer facility. Keeps customer informed of the nature of service we are onsite to perform./liliCommunicates outstanding issues and recommends system enhancements, upgrades, and/or repairs. Is observant of additional opportunities we may have to solve issues. Works with service account manager to engineer and estimate solutions./liliPerforms system maintenance in accordance with established service practices and direction including field controllers, servers and workstations and field hardware. Maintains feedback of equipment scheduling and modifications needed to service account manager./liliCommissioning/Start-up of controls systems, Test project programs to ensure specified sequences of operation are met and perform accordingly to customer and industry standards./li/ulh3Minimum Requirements/h3ulliHigh School Diploma or GED/liliAssociate degree, or Technical School in HVAC field/lili4+ years experience in the HVAC controls industry./liliPossess and maintain valid and current Drivers License and be insurable by the companys insurance carrier./liliAbility to travel in order to support local area with potential of overnight hotel stays, unexpected travel as well as participate in rotating on call schedule./liliMust be able to stand, crawl, sit, squat for extended period of time, climb a ladder, and the ability to lift equipment 8 ft above grade/liliAbility to Push / Pull / Lift 50lbs/li/ulh3Preferred Qualifications/h3pOther experience and qualities you may have that would be beneficial in this role include:/pulliBasic understanding of building automation controls/liliExcellent communication skills, both written and verbal/liliExperience using Salesforce and ServiceMax is a plus/li/ulh3What Youll Gain/h3ulliOpportunity for 401k/liliPaid travel time after the first hour and on-call schedule for better work-life balance (rotations every 7-8 weeks in most locations)/liliCompany provided vehicle with gas cards/liliAll necessary tools provided/liliKey Safety and PPE Benefits include:/liulliComprehensive Protection: Steel-toed boots, Carrier-branded uniforms with FR protection, HVAC gloves, hard hats, and face shields/liliEnhanced Eye Safety: Standard safety goggles provided, with an option for prescription eyewear if needed/liliAdvanced Safety Support: Fall protection provided where required, plus respirators and earplugs as needed/li/ulliYou will have autonomy to execute, backed by the camaraderie, continuous support, and resources of a dedicated team within a large, world-renowned company/li/ulh3Benefits/h3pBenefits are provided under applicable union agreements and generally include medical insurance, retirement, tuition reimbursement, vacation, holidays, and other time off. Benefits and eligibility vary by agreement./ph3Pay Range/h3pThe hourly rate for this position is between $38.00 - $76.00 per hour. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate./ppApplications will be accepted for at least 3 days from Job Posting Date./ppJob Posting Date: 04/21/2026/p/div