Facilities Manager

Summary

Simpson Housing Services seeks a Facilities Manager to join our dynamic Business Operations team. This role is ideal for someone who is passionate about creating safe, functional, and welcoming environments across shelter, housing, and office settings.


The Facilities Manager will lead building maintenance and systems operations, working closely with staff and external vendors to ensure all facilities are well-maintained and operating at a high standard in support of the organization's mission and values. In this brand-new position, the Facilities Manager will establish and lead facility operations by developing systems, policies, and best practices that strengthen and sustain the organization's infrastructure. This is a unique opportunity to build on existing strengths while shaping the future of facilities management at Simpson Housing Services.


This is a full-time salaried position with flexible hours.


Key Responsibilities


Vendor Management

• Lead vendor selection and onboarding in collaboration with Director of Business Operations.

• Coordinate service requests and supervise vendor work to ensure quality and timely completion.

• Review and process vendor invoices.

• Provide regular supervision, support, and communication with contracted services, including janitorial services.

• Coordinate required inspections and services, for example, annual elevator and fire system inspections.

Building and Equipment Maintenance

• Respond to and manage building and equipment maintenance issues in a timely manner, with strong communication to all parties impacted.

• Perform light maintenance and minor repairs as needed.

• Conduct regular facility walkthroughs to proactively identify and address maintenance needs.

• Develop and maintain building and equipment manuals to document processes, procedures, and best practices for care and use.

Systems Management

• Use and maintain building systems, access control, and cameras.

• Administer access control, including managing users, user permissions, and access groups.

• Maintain and update door access schedules in the building access systems.

• Troubleshoot and resolve building access and security system issues in a timely manner.

• Conduct regular system audits to ensure accuracy and security.

• Use the basic functions of the Building Automation System (BAS).

Asset Management

• Maintain an accurate inventory of equipment, furniture, and building assets, including labeling and documentation.

• Organize and manage storage of equipment manuals and related documentation.

• Track warranties and service agreements to ensure timely maintenance and coverage.

• Coordinate procurement of equipment and furniture in alignment with organizational needs and budget.

Safety and Emergency Response

• Respond to building alerts, including security, elevator, and fire systems as needed.

• Plan and coordinate annual fire drills and other emergency preparedness activities.

• Provide training to staff on safe and appropriate use of equipment and facility-related procedures.

• Collaborate and partner with teams across the agency, including Human Resources, program leadership, and others to promote workplace safety.

• Serve as a member of the emergency response personnel team, maintaining and updating safety protocols with current building information.

• Work to ensure that buildings minimize risk. Track facility-related incidents, including work injuries and trends that may inform Human Resources strategies.

Collaboration and Strategic Planning

• Provide cross-functional support and backup for team operations as needed.

• Partner with the Director of Business Operations to assess capital needs, plan facility improvements, and support facilities related budget development.

Qualifications


Required

• 1+ years of experience in facilities management, project management, or coordinating larger repairs.

• 2+ years of hands-on experience performing maintenance or repairs.

• Experience in building systems such as HVAC and access control.

• Strong decision-making skills with the ability to remain calm and decisive in emergency situations.

• Proficient in Microsoft Excel, Word, and Outlook. Eagerness to learn new building systems, such as a Building Automation System (BAS.)

• Ability to work independently and collaboratively in a person-centered, mission-driven environment.

• Driver's License and access to a safe, reliable, and insured vehicle.

Preferred

• Experience managing budgets, tracking expenses, and identifying efficiencies and cost-saving opportunities.

• Experience working in a nonprofit or mission-driven organization.

• Experience supporting multi-site operations.