System Administrator I

At MyCHN (My Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care. Why You’ll Love Working Here Mission-driven, community-focused organization Supportive, team-based culture Opportunities for career growth and development The chance to make a real impact in underserved communities What You’ll Do & Bring As a Systems Administrator I, you'll help keep MyCHN’s technology infrastructure running smoothly, supporting staff with the tools and systems they need to deliver exceptional patient care. Key Responsibilities: Troubleshoot hardware, software, and network-related issues Provide support for desktops, laptops, printers, and other IT equipment Maintain email services and user access Document, track, and resolve support tickets in a timely manner Install, update, and maintain software applications Manage antivirus protection and system updates Support IT asset tracking and inventory management Assist with ongoing technology initiatives and projects What You Bring: High school diploma or GED Experience working in a professional or organizational environment Knowledge of Windows operating systems and basic network support Understanding of cybersecurity best practices and system maintenance Strong problem-solving and troubleshooting skills Excellent communication and customer service abilities Ability to manage multiple priorities in a fast-paced environment Experience with help desk ticketing systems or a willingness to learn Preferred: A+ or Network+ Certification Healthcare industry experience Knowledge of customer service standards and procedures Ready to Make a Difference? Join a compassionate, fast-paced team where your technical expertise helps power quality patient care. #J-18808-Ljbffr MyCHN