Employee Benefits Account Manager

Responsibilities Works closely with the assigned Account Executive to provide service support to assigned clients Cultivate strong relationships by understanding client needs, anticipating challenges, and proactively addressing concerns Collaborate with the Account Executive and Producer(s) to ensure all benefit-related tasks are completed Stay informed on industry regulations and compliance requirements Work closely with clients to ensure ERISA compliance responsibilities are met timely and with accuracy Facilitate broker compliance tasks while indemnifying company risk Investigate and resolve complex benefit-related inquiries and concerns, demonstrating a commitment to client satisfaction Provide clear and concise communication regarding industry updates, policy changes, benefits education, and other relevant information Maintain detailed and accurate records using our internal agency management system, shared file system, and other applicable software applications Create employee benefit guides, presentations, and other key documents that are client and employee facing Learn and maintain benefit administration platforms as needed Acknowledge and respond to all client requests timely and professionally Requirements 2+ years of group employee benefits brokerage experience supporting clients with 100-1,000 employees required Active resident Accident Life & Health License required Deep understanding of ERISA and other compliance regulations as they pertain to group benefit plans Effective communication and presentation skills, both written and verbal, in-person and virtual Experience with MS Office and data management software; benefits administration software highly desired Strong attention to detail, pride of work ownership, ability to work independently and with a team Ability to travel for client and prospect meetings as needed Core Competencies Demonstrates expertise in group employee benefits brokerage, with a strong focus on ERISA compliance and client relationship management. Proficient in creating client-facing documents and maintaining accurate records while ensuring effective communication and presentation skills. Certifications & Qualifications Active Accident Life & Health License Tools & Technologies MS Office Internal Agency Management System Shared File System Benefits Administration Platforms #J-18808-Ljbffr