Deputy Program Manager (Contingent Upon Contract Award)

Job Description

Job Description

Primary Location: Washington, DC (Primarily On-site)

Additional Locations (as required): Arlington, VA; Philadelphia, PA; Portsmouth, NH; Houston, TX; and Tucson, AZ

Contracting Resources Group, Inc. (CRG) is a Woman-Owned Small Business specializing in several core markets within the Federal Government. Our professional services depth includes communications, acquisitions management, process improvement, program management and evaluation, and IT solutions. CRG is a leading management consulting firm, in part because of our ability to attract the highest quality team members through our emphasis on culture, competitive compensation, and benefits packages. Since 2002, CRG has consistently received top performance ratings from customers and teaming partners and industry recognition, including Inc. Magazine's list of the Fastest Growing Companies in America, the Department of Labor HIRE Vets Platinum Medallion Award, and Best Places to Work awards.

Role & Description

CRG is seeking a full-time Deputy Program Manager (DPM) to support our Department of State, Bureau of Consular Affairs (CA) client (should we be awarded the contract). The Deputy Program Manager will support the management and oversight of contractor personnel and daily contract operations, ensuring compliance with contractual requirements, quality standards, and performance objectives. The DPM will monitor costs, schedules, and performance; coordinate resources; resolve operational challenges; and support continuous service delivery improvements. The DPM will also serve as the Program Manager in the PM's absence.

Key Responsibilities:

• Assist in managing daily contract operations, personnel, and resources to meet or exceed contractual requirements.
• Serve as Program Manager in the PM's absence, ensuring continuity of leadership and contract performance.
• Monitor program costs, schedules, deliverables, performance metrics, and resource reporting.
• Ensure contractor personnel adhere to established standards of conduct, internal controls, security requirements, and Government policies.
• Coordinate staffing, onboarding, workforce readiness, and resource allocation to maintain operational effectiveness.
• Identify and resolve operational challenges, performance deficiencies, and emerging risks with minimal disruption to services.
• Support implementation of program management, staffing, quality assurance, communications, and transition plans.
• Coordinate with Government stakeholders and contractor personnel to address operational requirements and priorities.
• Prepare program reports, performance assessments, and management briefings.
• Implement process improvements to enhance service delivery, efficiency, and overall program performance.
• Perform other related duties as assigned.

Basic Qualifications:

• Minimum five (5) years of professional experience.
• Master's degree in a related field or twelve (12) years of experience.
• Project Management Professional (PMP) certification required.
• Active SECRET personnel security clearance required.
• Demonstrated experience in program management, contract operations, workforce coordination, and performance monitoring.
• Knowledge of cost and schedule tracking, risk management, quality assurance, and internal controls.
• Strong leadership, organizational, communication, analytical, and problem-solving skills.
• Proficiency in Microsoft Office applications.

Additional Qualifications:

• Experience supporting the Department of State or comparable federal agencies.
• Experience supporting large-scale federal professional services contracts and geographically dispersed personnel.
• Knowledge of program management methodologies and experience implementing process improvements, performance management practices, and organizational change initiatives.
• Familiarity with Quality Management Systems, including ISO 9001 principles.
• Experience with contract transitions, workforce planning, and continuity of operations.
• Proficiency with Microsoft Project, SharePoint, Power BI, or related management tools.

Primary Location: Washington, DC (Primarily On-site)

Benefits

Full-time employees are eligible for 401(k) and Roth retirement plans, Medical, Dental, and Vision Insurance (for employees and families), Supplemental Insurance, 11 Federal Holidays, and at least three weeks of Paid Time Off (PTO), including sick and personal leave.

CRG is an equal opportunity employer. We make employment decisions based on merit, qualifications, and business need. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other state or federally protected category.