Parts Manager

Job Description

Job Description

Koenig & Bauer is the oldest, global printing press manufacturer in the world! For more than 200 years, we have been bringing together innovative technology and enthusiasm for tailor-made print solutions for our customers. You will find products printed on our machines all around you every day including the US currency in your wallet and much of the packaging in your grocery stores and big box retail stores. 

With the broadest product portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards. Our 5,500 employees worldwide generate annual sales of €1.2 billion. 

This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters. Become part of our company where creativity, fascination and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print!

Location: Koenig & Bauer Office, Dallas, TX  

Reports to:  Chief Operating Officer (COO)

Direct Reports: Parts Coordinators, Inventory Control Specialist

Standard Schedule:  Core departmental hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. CT. Due to the nature of printing operations, the Parts Manager will frequently work extended hours to meet urgent customer demands.

After-Hours Availability:  Required to carry a company-issued cell phone and respond to urgent or escalated business requests outside of standard operating
Travel:  Occasional domestic and international travel required (less than 10%), primarily to the factory in Germany or key customer sites .

FLSA Status:  Exempt/Salary

Compensation: $85,000 - $105,000 USD +10% annual bonus potential

Job Responsibility:  The  Parts Manager is responsible for leading a profitable, efficient, and customer-centric Parts Department. This is achieved through strategic inventory management, data-driven pricing models, strong team leadership, and the continuous refinement of processes. The ultimate goal is to ensure Koenig & Bauer is "the easiest company to do business with" by delivering outstanding technical communication, rapid order fulfillment, and flawless execution, while building a foundation for broader service operations..

Essential Duties and Responsibilities: 

1. Departmental Leadership & Service Integration

• Goal Alignment: Establishes and guides departmental activities to hit annual revenue and profitability targets while maintaining elite levels of customer satisfaction.
• Team Management: Manages, trains, and motivates personnel across the Parts Department. Oversees scheduling, daily operations, and performance management.
• Service Lifecycle Integration: Collaborates with Field Service dispatch to proactively project parts requirements for upcoming preventative maintenance, machine installs, and emergency repairs, ensuring a seamless bridge between material readiness and technician labor.
• Process Optimization: Drives continuous process improvement to streamline workflows, eliminate bottlenecks, and increase overall service department efficiency.
• Cross-Functional Collaboration: Partners closely with the Koenig & Bauer factory in Germany, domestic warehouse teams, accounting, and field service departments to ensure seamless project execution.

2. Supply Chain & Inventory Control

• Inventory Optimization: Monitors and balances parts inventory to maximize order fill rates while controlling carrying costs. 
• Consignment Management: Plans, fulfills, and audits parts consignment inventories located at strategic customer sites according to contractual agreements.
• Lifecycle Management: Minimizes inventory obsolescence by executing quarterly scrap cycles and system adjustments according to company documentation policies.
• Discrepancy Resolution: Leads regular meetings with Warehouse and Finance teams to research and resolve undocumented returns or receiving variances.
• Audit Support: Dedicates departmental staff and technical expertise to support the comprehensive year-end physical inventory count.

3. Customer Experience & Commercial Strategy

• End-to-End Order Management: Oversees the order lifecycle from initial request/research, technical quotation, and factory sourcing to final delivery and customer follow-up.
• Pricing Strategy: Executes pricing structures that balance market competitiveness with corporate gross margin goals. Manages standard markups and negotiates custom factory quotes for large accounts.
• Service Contract Strategy: Actively supports the expansion of the Service Select Program by tracking parts-consumption trends to help design and price bundled service and parts maintenance contracts.
• Operational Metrics Management: Monitors and reports on department-wide Key Performance Indicators (KPIs).
• Escalation & Advocacy: Serves as the primary escalation point for complex technical parts inquiries, billing disputes, and high-priority customer complaints.

Required Qualifications: 
Education: Bachelor’s Degree in Business, Supply Chain, Logistics, or a related field preferred.
Experience: 5+ years of experience in parts operations, industrial inventory management, or industrial sales. Experience within the printing/packaging industry is highly preferred. Software support.
Computer Skills:  Proficiency with modern ERP systems (e.g., SAP, Oracle) and advanced proficiency with Microsoft Excel (VLOOKUPs, Pivot Tables, data analysis).

Knowledge, Skills, and Abilities:

• Demonstrated management, strategic leadership, and personnel development skills.
• Proven track record of driving operational changes that intersect across supply chain, labor, and customer service.
• Strong strategic planning capability—ability to look beyond day-to-day fulfillment to build an operational roadmap.

Communication Skills : Exceptional verbal and written communication skills. Ability to translate complex technical specifications into clear terms for customers and internal stakeholders. Must collaborate effectively with international factory partners.

Physical Demands of Job:  Prolonged periods of sitting at a desk and working on a computer or telephone (up to 5.5+ hours per day). Frequent face-to-face, video and email interaction with international teams and North American clients.

Core Values and Competencies:

Drive Execution & Results: Efficiently prioritizes time, resources, and personnel to achieve sustainable business metrics aligned with corporate strategy.

Financial Acumen: Understands and applies financial data (gross margins, inventory turns, P&L impact) to drive profitable decision-making.

Leadership Versatility: Builds balanced teams, provides constructive coaching, and fosters collaborative relationships across cross-functional and international boundaries.

Customer Empathy : Recognizes the massive financial impact of machine downtime on our customers; instills a strict sense of urgency and clear communication within the team.

Technical Subject Matter Expertise : Rapidly acquires and retains deep knowledge of Koenig & Bauer products, printing industry standards, and heavy machinery components.

Ethical Conduct & Safety: Champions a safe working environment, enforces PPE and safety protocols, and maintains unwavering compliance with corporate policies and standard operating procedures.

Koenig & Bauer (US) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, creed, national origin or ancestry, or any other status protected by federal, state, or local law. Information collected by the application process is solely to determine suitability for employment, verify identity, and maintain employment statistics of applicants. 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship for the employer. Please contact Koenig & Bauer’s HR Department at View email address on us.fitly.work or View phone number on us.fitly.work if you need assistance completing this application or to otherwise participate in the application process. 

Benefits:
Vacation – 15 days per year
Holidays – Up to 11 days
Sick – 7 days
Medical, Dental, and Vision
Disability and Life
Flexible Spending Accounts
401k Retirement and Profit Sharing Plan
Income replacement plans for cancer, critical illness, and accident
Long-Term Care Plans
Years-of-Service Bonus Plan
Educational Assistance